Team Manager (Housing Support)

Southdown Housing Association; Worthing; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Access to Easit Network

Blue Light card

Free counselling service

25 days paid holiday

Job summary

Southdown Housing Association is seeking a Team Manager to lead the Pathways Home Floating Support Service across West Sussex, based in Worthing with travel across the area. The role is permanent with full-time or part-time hours (30–37 per week) and a salary of £34,800 per year.

You will oversee frontline staff, promote independent living and work with local authorities and housing partners to prevent homelessness.

Qualifications

• Passion for helping people to maintain housing stability and independence.
• Ability to build positive relationships with clients and partner organisations.
• Strong communication and organisational skills with problem-solving ability.
• Commitment to inclusive, trauma-informed practice.

Responsibilities

• Lead a frontline team delivering housing support services across West Sussex.
• Create a positive, psychologically informed environment for staff and clients.
• Support service delivery, manage performance and ensure high-quality housing outcomes.

Skills

Team leadership

Housing support knowledge

Communication

Organisational skills

Problem-solving

Trauma-informed practice

Driving licence

DBS check

Job description

Team Manager (Housing Support)

Application Deadline: 29 September 2026

Department: Mental Health and Wellbeing Services

Employment Type: Permanent

Location: West Sussex - Worthing

Compensation: £34,800 / year

Description

Location: Office base in Worthing. Travel required across West Sussex
Full Time Salary: £34,800 per year
Hours: Part time or full time - 30 to 37 hours per week available

Are you passionate about supporting people who have experienced homelessness maintain their independence and sustain their housing?

Do you enjoy bringing out the best in others, building strong partnerships and making a real difference in your community?

Southdown is one of the leading providers of housing, care, and support services in Sussex. Our Housing Support Services help people who are at risk of homelessness, living in temporary accommodation, or facing challenges such as poverty, mental health issues, or domestic abuse.
We have an exciting opportunity for a Team Manager to lead our Pathways Home Floating Support Service across West Sussex. Pathways Home provides person-centred support to people living in their own homes, temporary accommodation or moving into independent housing.
We work alongside local authorities, housing providers, health services and community organisations to help people maintain stable accommodation, improve their wellbeing, develop independent living skills and prevent homelessness.
As Team Manager, you will lead and support a dedicated frontline team delivering housing support services in the community. You will help create a positive, psychologically informed environment where both colleagues and clients can thrive.
We are looking for someone who shares our values and can inspire others to achieve great outcomes. You may already be managing a housing support service, or you may have developed strong housing and homelessness knowledge and be ready to take the next step into leadership.

Perks and benefits:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high‑street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.

Knowledge, Skills and Experience

What you’ll need for the role:

• A passion for supporting people to achieve greater independence and housing stability.
• The ability to build positive relationships with colleagues, clients and partner organisations.
• Strong communication, organisational and problem-solving skills.
• A commitment to inclusive, trauma-informed and psychologically informed practice.
• The ability to manage competing priorities and make sound decisions.
• Confidence supporting staff, managing performance and maintaining high-quality services.
• A full driving licence and access to a vehicle for travel across West Sussex.
• An enhanced DBS check (paid for by Southdown).

What would be nice:

• Knowledge of housing support, homelessness, tenancy sustainment or community-based support services.
• Experience leading, supervising or developing a team
• Experience of safeguarding, risk management or supporting people with complex needs.
• Experience using performance information or service data to improve outcomes.
• Experience working alongside commissioners, local authorities or other partner organisations.

We welcome applications from people with experience in roles such as Housing Team Leader, Homelessness Services Manager, Supported Housing Coordinator, or anyone with the right values, leadership experience and transferable skills. If you bring a supportive leadership style and commitment to housing security, we will provide the training to help you succeed in the role.

Training:

Our award-winning in‑house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.