Housing Assistant

Ackerman Pierce Ltd; Slough; On-site; GBP 28,000; Full time

Job summary

A leading company in housing management seeks a Housing Assistant to ensure efficient, customer-focused services in Slough. With a starting salary of £27,582 for this 3-month assignment, this role offers a chance to make an immediate impact while enhancing your skills.

Qualifications

• Strong Admin and IT Skills required.
• Previous housing experience is crucial.

Responsibilities

• Deliver high quality housing management service.
• Handle routine and complex resident queries.

Skills

Admin skills

IT skills

Customer service

Job description

Do you have experience as a housing Assistant? I'm excited to be able to recruit for L&Q Housing who are looking for an experienced applicant to join an expanding team.

Responsibilities:

• To ensure delivery of a responsive, efficient, agile, high quality and customer focused housing management service.
• To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures.
• To seek out resident views and to listen and act.
• Promotes great customer services in all interactions with residents and other stakeholders.
• Provides quality resolutions to routine and more complex queries at pace to residents.
• Represents and champions residents, always.
• Housing Management duties as requested.

Key parts of the role:

• Must Have Strong Admin and IT Skills
• Housing Experience
• Slough Office - Beacon House, 50 Stoke Road, SL2 5AW.
• Salary: 27,582
• 3-month assignment - May go on longer
• Potentially perm.
• Up to 3 times a week for on duty work.

This role is great for anyone who wants to hit the ground running and get on with work from day one, whilst always improving your skills and knowledge. If you have experience in the desired areas, then apply today!