IT Support and Operations Assistant

Predict X; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join PredictX as an IT Support and Operations Assistant, where you will be pivotal in maintaining the company's tech infrastructure and empowering your colleagues. This dynamic role goes beyond troubleshooting, involving hands-on management of IT systems and cloud solutions, making you a crucial part of our innovative team. Embrace the opportunity to grow your skills in a supportive environment that values curiosity and initiative.

Benefits

Invests 50% of revenue into R&D

Supportive environment for innovation

Qualifications

• Tech-savvy with a proactive spirit.
• Natural troubleshooter, able to articulate solutions clearly.
• Curiosity for technology and passion for seamless operations.

Responsibilities

• First line of defense for tech issues, supporting the team.
• Systems administration and cloud infrastructure management.
• Automation of repetitive tasks to enhance efficiency.

Skills

Troubleshooting

Cloud Infrastructure

Automation

Problem Solving

Tools

Terraform

Job description

Make a real difference at one of London’s foremost SaaS scale-ups:

Be ready to pioneer the future of AI, data analytics, and technology. Step into PredictX, where we don't just see AI as a fashionable bandwagon to hop on but have lived and breathed AI & ML in every aspect of our product for the past decade.

As an Enterprise SaaS provider, we're revolutionising critical decision-making for many of the world’s largest businesses, including three FAANGs, seeking empowerment through our integrative AI technology and Predictive Analytics.

Join the AI Revolution at PredictX!

Embark on an exciting journey by joining our team as an IT Support and Operations Assistant, where you'll be an integral part of a company embracing the AI revolution!

This is a fantastic opportunity to contribute your exceptional skills and can-do attitude in a dynamic environment. You'll gain invaluable exposure to the transformative power of AI, potentially contributing to streamlined processes and a future-forward workplace, all while being a vital part of our thriving team in the heart of London. Come be a part of shaping tomorrow with us!

The Role

Ready to be the hero behind the tech scene?

As our IT Support and Operations Assistant, you won't just fix problems; you'll be the crucial first line of defense for our entire team, empowering everyone to succeed.

Dive into a dynamic world where you're not only troubleshooting day-to-day challenges but also playing a hands-on role in fortifying our IT infrastructure, ensuring everything runs with lightning speed and rock-solid stability. Get set to become an indispensable force, keeping our digital world seamlessly connected!

Why PredictX? Innovation is Our DNA:

• We invest 50% of our revenue into R&D, driving advancements in business intelligence that empower our clients.
• Pioneering the Future: Join us in crafting impactful reports and dashboards that unveil hidden trends and drive cost efficiency.

What Makes This Role Unique?

• This role isn't just about fixing bugs; you're the digital backbone of our entire operation!
• You'll be the first responder and the proactive architect, ensuring our tech runs flawlessly while empowering every single team member to achieve their best.
• It's a unique blend of on-the-spot problem-solving and foundational infrastructure support, making you integral to our daily success and future growth.

Who We’re Looking For:

• We're on the hunt for a tech-savvy trailblazer who thrives on solving digital puzzles and empowering people!
• If you're a natural troubleshooter who can quickly diagnose issues, articulate solutions with clarity, and effortlessly switch between supporting end-users and fortifying our core IT infrastructure, then you're exactly who we need.
• We're seeking someone with a proactive spirit, an insatiable curiosity for technology, and a genuine passion for ensuring seamless operations – a true digital hero ready to keep our entire team connected, productive, and ahead of the curve!

️What You’ll Work On:

• Get ready to be our IT powerhouse! You'll be the first line of defense, solving everyday tech challenges and provisioning all our devices.
• But beyond support, you'll dive into systems administration, tackle cloud infrastructure with Terraform, and automate repetitive tasks, directly shaping our digital efficiency and keeping us at the cutting edge!

Our Culture:

• Freedom to Innovate: We encourage experimentation and learning.
• Supportive Environment: Failure is seen as a stepping stone to success.
• Direct Impact: Your contributions will shape our product direction and company strategy.

Growth & Development:

• This role is your launchpad into the future of IT! You won't just solve problems; you'll gain hands-on mastery in cloud infrastructure (Terraform!), automation, and advanced system provisioning, building a skillset that's highly coveted.
• This isn't just a support role; it's your direct path to specializing in Cloud Engineering, DevOps, Network Administration, or even becoming a future IT Manager, constantly evolving with cutting-edge tech and shaping our digital landscape!

Ready to help reshape the software industry? This isn’t just a job; it’s your chance to be part of the AI revolution!

At PredictX, every day is a leap towards reshaping the tech landscape. It’s not just a job; it’s a journey to innovate and achieve excellence.