Housing and Support Assistant Waking Nights x 2

Spelthorne Borough Council; Charlton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working hours

Pension scheme

23 days paid leave

Job summary

Spelthorne Borough Council is seeking an Assistant to help ensure the safety, wellbeing, and security of residents during night shifts at the White House, Kingston Road, Ashford. You will cover from 9.45pm to 8.15am on a 4 nights on, 4 nights off pattern, within a small, committed team.

You will conduct welfare and health and safety checks, respond to residents' needs and incidents, support tenancy sustainment, report maintenance issues, inspect property, and help keep accommodation safe,

Qualifications

• Demonstrates strong sense of responsibility and reliability.
• Able to communicate clearly with residents and team members.
• Capable of working independently within a small team.

Responsibilities

• Provide welfare and health and safety checks during night shifts.
• Respond to residents' needs and any incidents that arise.
• Support tenancy sustainment and landlord-related duties.
• Report maintenance issues and carry out property inspections.

Skills

Responsibility

Communication

Independence

Empathy

Job description

Assistant to help ensure the safety, wellbeing, and security of our residents throughout the night.

You will work at the White House, Kingston Road, Ashford within a small, committed team, providing cover from 9.45pm to 8.15am, on a pattern of 4 nights on, 4 nights off.

The service operates 24 hours a day, 365 days per year.

In this important role, you will provide a reassuring presence, conduct regular welfare and health and safety checks while responding appropriately to residents' needs and any incidents that arise. You will play a key part in creating a safe and supportive environment, helping residents maintain their licences and promoting their wellbeing.

You will also undertake a range of landlord responsibilities on behalf of the Council, including reporting maintenance issues, carrying out property inspections and health and safety checks, and supporting tenancy sustainment. Working independently and as part of a wider team, you will ensure that residents receive high-quality support and that accommodation remains safe, secure, and well maintained.

This is an excellent opportunity for someone with a strong sense of responsibility, good communication skills, and a commitment to supporting vulnerable individuals.

In return, we can offer excellent conditions of service with a benefits' package that includes flexible working hours, pension scheme and at least 23 days' paid leave per year (pro rata for part time).