Housing and Support Assistant

Spelthorne Borough Council; Charlton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working hours

Pension scheme

23 days paid leave

Job summary

Spelthorne Borough Council is seeking a Waking Night Housing and Support Assistant to safeguard residents at a small, committed service. You will work at the White House, Kingston Road, Ashford, from 9.45pm to 8.15am on a 4 nights on/4 nights off pattern, providing a reassuring presence and responding to incidents to promote wellbeing.

The role also includes landlord responsibilities such as reporting maintenance issues, carrying out inspections, and supporting tenancy sustainment to ensure the

Qualifications

• Strong sense of responsibility.
• Good communication skills.
• Commitment to supporting vulnerable individuals.

Responsibilities

• Conduct welfare and health and safety checks during the night.
• Respond to residents' needs and any incidents that arise.
• Report maintenance issues and carry out property inspections as required.
• Support tenancy sustainment and help keep accommodation safe and well maintained.

Skills

Communication skills

Job description

Are you a caring, reliable individual who thrives in a role where you can make a
real difference? We are seeking a dedicated Waking Night Housing and Support
Assistant to help ensure the safety, wellbeing, and security of our residents
throughout the night.
You will work at the White House, Kingston Road, Ashford within a small,
committed team, providing cover from 9.45pm to 8.15am, on a pattern of 4 nights
on, 4 nights off. The service operates 24 hours a day, 365 days per year.
In this important role, you will provide a reassuring presence, conduct regular
welfare and health and safety checks while responding appropriately to residents'
needs and any incidents that arise. You will play a key part in creating a safe and
supportive environment, helping residents maintain their licences and promoting
their wellbeing.
You will also undertake a range of landlord responsibilities on behalf of the
Council, including reporting maintenance issues, carrying out property inspections
and health and safety checks, and supporting tenancy sustainment. Working
independently and as part of a wider team, you will ensure that residents receive
high-quality support and that accommodation remains safe, secure, and well
maintained.
This is an excellent opportunity for someone with a strong sense of responsibility,
good communication skills, and a commitment to supporting vulnerable
individuals.

In return, we can offer excellent conditions of service with a benefits' package that
includes flexible working hours, pension scheme and at least 23 days' paid leave
per year (pro rata for part time).