Waking Night Support Worker

Berkshire Sensory Consortium; Maidenhead; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Achieving for Children in Maidenhead is recruiting for a brand new housing team to support care leavers in our in-house supported accommodation provision. The central Maidenhead location will house 20 care leavers on a step-down provision, operational from October 2026.

You will be the first point of contact at night, delivering a friendly welcome and supporting residents to move towards independent living.

Qualifications

• GCSE level education required.
• Relevant professional qualification in working with children or young people or in supported housing is desirable.
• Be able to assess risk and generate solutions to problems, including effective mediation.
• Commitment to the protection and safeguarding of young people.
• Ability to identify and record safeguarding issues.
• Ability to work unsociable hours including lone working.
• Ability to carry out cleaning tasks and Health & Safety checks.

Responsibilities

• Ensure the safety of our young people and the security of the building.
• Provide emotional support and a compassionate ear to our residents.
• Reception duties including taking telephone calls, handling mail, taking rent payments, guest management.
• Deal with noise complaints and report safeguarding concerns.
• Act as fire marshal and first aider to ensure safety and evacuation processes are followed.

Job description

We are recruiting for a brand new housing team to support our care leavers moving into our in-house supported accommodation provision.

The central Maidenhead location, which has been recently been refurbished to a high specification, will accommodation 20 care leavers requiring step down provision before they move on into their more permanent housing.

We will be operational from October 2026.

This is a fantastic opportunity to be part of an expanding service that is already well established in Kingston.

We have a number of vacancies available for housing professionals who would like to join Achieving for Children and be part of this new team in Maidenhead providing a supportive environment that empowers our care leavers to reach their potential and prepare them for more independent living.

Salary advertised is full-time equivalent and will be pro rata'd for part-time hours.

You will be based within the Housing & Outreach Support Team (HOST) and you will be working at our new supported housing project in Maidenhead.You will be the first point of contact for our residents at night, providing a friendly and warm welcome.

Key responsibilities include:

• Ensuring the safety of our young people and the security of the building.
• Providing emotional support and a compassionate ear to our young people.
• Reception duties including taking telephone calls, handling mail, taking rent payments, guest management.
• Dealing with any noise complaints and reporting any safeguarding concerns.
• Being designated fire marshal and first aider ensuring first safety and evacuation processes are followed.

• We are looking for individuals who have previous experience delivering services to vulnerable young people within a housing setting and are educated to GCSE level with a relevant professional qualification in working with children or young people or supported housing.
• Be able to assess risk and generate solutions to problems, including effective mediation.
• Be committed to the protection and safeguarding of young people.
• Ability to identify and record any safeguarding issues.
• Ability to work unsociable hours including lone working.
• Ability to carry out cleaning tasks and Health & Safety checks.