Housing Administrator

Nottingham Community Housing Association Ltd; Beeston; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Nottingham Community Housing Association Ltd is seeking a Housing Administrator to join its Business Support Team in the Homes and Wellbeing department in Beeston.

The role involves delivering comprehensive administrative support, handling two inboxes, dealing with utility bill enquiries, and processing invoices. It offers hybrid working with three days in the office and two days at home, and a recruitment work-related test.

Qualifications

• Experience in an administrative role.
• Good numeracy and literacy skills.
• Strong IT skills and attention to detail.
• Able to work well in a small team and stay organised.

Responsibilities

• Maintaining two inboxes.
• Placing orders for Homes & Wellbeing.
• Dealing with enquiries regarding utility bills.
• Coding invoices for authorisation.
• Maintaining and applying for TV licences, Health & Safety returns, Housing Benefit letters, and more.

Skills

Administrative experience

Strong IT skills

Team player

Numeracy

Literacy

Job description

Do you have experience in an administrative role and strong IT skills? Are you a team player with experience dealing with customers? Our Housing Administrator role may be the role for you

We are looking for a motivated, enthusiastic Housing Administrator to join our Business Support Team in supporting the work of our Homes and Wellbeing department.

The Role

Working as part of a small team, you will deliver comprehensive administrative support to a large department. You will be committed to providing a high-quality service, maintaining a positive approach to your work. This role involves working closely with internal and external colleagues to achieve and maintain high standards.

Your main duties include but are not limited to:

• Maintaining two inboxes
• Placing orders for Homes & Wellbeing
• Dealing with a variety of enquiries regarding utility bills
• Coding invoices for authorisation
• Maintaining and applying for TV licences, Health & Safety returns, Housing Benefit letters, and more

What we are looking for

Our ideal candidate has experience in an administrative role, strong IT skills, and a good level of numeracy and literacy skills. We are looking for a candidate who is a team player and can work well within a small team; a self-motivated, adaptable person who is committed to providing a high quality, professional service.

This could be the perfect role for you if you’re someone who:

• Has the ability to work well under pressure and can successfully manage and prioritise a varied workload
• Enjoys a challenge and embraces change
• Enjoy working with numbers - a lot of the work is financial administration
• Takes pride and ownership of their work, ensuring it is of a high standard
• Wants to get stuck in and work closely within a great team of colleagues

Please note you will be required to complete a work-related test as part of this recruitment process.

Working Hours

Monday to Friday, 9.00am – 5.00pm. Hybrid working is available for this position, with 3 days per week working from the office and 2 days per week working from home (once fully trained). Our Head Office is based in Clifton.

NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce