Frontline Housing Support & Admin Assistant

South Lanarkshire Council; Hamilton; On-site; GBP 20,000 - 23,000; Part time

Benefits offered by this job

Local government pension scheme

Up to 33 days annual leave

Public holiday entitlement

Sick pay

Flexible working

Employee discounts

Cycle to Work Scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Council in Hamilton is seeking a Housing Assistant to support Housing Officers and deliver frontline customer-focused services within a busy locality housing office. You will undertake clerical duties, including word processing, filing and photocopying, and provide advice to tenants and customers, influencing local communities.

You must organise your workload, adapt to changing priorities and use IT systems, with a strong focus on confidentiality and professional communication.

Qualifications

• Excellent customer care and communication skills.
• Clerical duties including word processing, filing and photocopying.
• Good working knowledge of Word and Excel.

Responsibilities

• Undertakes clerical duties including word processing, filing and photocopying.
• Support Housing Officers and provide advice to tenants and customers.
• Organise and prioritise workload; respond to changing priorities; use IT systems with confidentiality.

Skills

Customer care

Communication skills

Word processing

Filing

Photocopying

MS Word

MS Excel

Job description

South Lanarkshire Council in Hamilton is seeking a Housing Assistant to support Housing Officers and deliver frontline customer-focused services within a busy locality housing office. You will undertake clerical duties, including word processing, filing and photocopying, and provide advice to tenants and customers, influencing local communities.

You must organise your workload, adapt to changing priorities and use IT systems, with a strong focus on confidentiality and professional communication.