Contract Support Officer (HRS) - Fixed Term

Lincoln (United Kingdom); Lincoln; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working options

Annual leave

Discount scheme

Wellbeing support

Travel options

On-site parking

Job summary

The City of Lincoln Council is seeking a Contract Support Officer (HRS) to join the Maintenance Team at Hamilton House on a fixed-term basis. You will assist the Service Manager in delivering the Housing Repairs Service, provide technical support to the Maintenance Manager and other officers, and manage data using MS Office and proprietary systems.

Strong communication, organisational skills and ability to meet deadlines are essential, with responsibilities including meetings with tenants and

Qualifications

• GCSE Maths and English grades A-C or equivalent.
• Proficient with computerised systems and data analysis using MS Office and proprietary software.

Responsibilities

• Assist the Service Manager in delivering the Housing Repairs Service.
• Provide technical support to the Maintenance Manager and other officers.
• Input data and analyse information using proprietary systems and Microsoft Office.
• Attend meetings with colleagues, tenants and Members.

Skills

Data entry

Microsoft Office

Analytical skills

Communication skills

Education

GCSE Maths & English

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Contract Support Officer (HRS) - Fixed Term

The City of Lincoln Council are looking to appoint a Contract Support Officer to join our Maintenance Team based at Hamilton House on a fixed term basis. At the City of Lincoln Council, we pride ourselves on providing sustainable homes for our residents. We own and manage more than 7,700 properties within the City of Lincoln, carrying out over 32,000 repairs every year.

The successful candidate’s duties will involve assisting the Service Manager in the delivery of the Council's Housing Repairs Service, as well as providing technical support to the Maintenance Manager and other officers of the service.

Proficient use of computerised systems is essential, including data input and analysis using both proprietary systems and Microsoft Office. You should possess excellent customer care, presentation and communication skills. The role also requires effective organisational skills to meet challenging deadlines and interactive attendance at meetings with colleagues, tenants and Members.

The successful candidate will be able to demonstrate:

• Ability to support the development of new and creative approaches to service delivery.
• Ability to communicate with a wide range of people and organisations.
• Ability to be structured, logical and objective in approach to work and decision making.
• Awareness of issues relating to premises management including controlling of resources.
• Ability to transport oneself around the city.
• GCSE Maths and English grades A-C or equivalent.

Benefits we offer:

• Flexible working options / Flexi time scheme.
• Generous annual leave entitlement plus bank holidays.
• Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
• Health and Wellbeing support.
• Sustainable Travel Options (Tax free bike scheme and discounted City parking).
• Free on-site parking at Hamilton House.

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.

Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.