Housekeeping Team Member

RBH; Plymouth; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel room rates for you, 


Extra day’s leave for your birthday

Enhanced Maternity, adoption & shared

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 for每)

Flexible working arrangements

Wagestream - choose how and when you 


Life Insurance

Employee Assistance Programme

Social and wellness events and 


Free meals on duty saving you over £1,

£12.71 per hour

Job summary

The Duke of Cornwall Hotel in Plymouth is hiring a Housekeeping Team Member to maintain high standards of bedrooms and public areas, ensuring guest spaces are clean, comfortable and welcoming.

RBH offers a comprehensive benefits package, flexible working, staff discounts, and opportunities to develop your hospitality career. Weekend and bank holiday work may be required.

Qualifications

• High standard of personal hygiene and appearance
• Willingness to learn and follow cleaning procedures
• Able to work efficiently in a busy environment
• Excellent communication with guests and colleagues

Responsibilities

• Prepare guest bedrooms to a high standard, ensuring room is clean and welcoming
• Make beds, refresh bathrooms and replenish amenities
• Keep corridors and public areas clean and tidy
• Work closely with housekeeping team to meet arrivals on time
• Report maintenance issues and safety concerns
• Follow COSHH guidelines and health & safety standards
• Support colleagues during busy periods with a positive attitude
• Contribute to creating memorable first impressions for guests

Skills

Attention to detail

Team player

Time management

Customer service

Job description

An exciting opportunity has arisen for a reliable and hardworking Housekeeping Team Member to join the team at the Duke of Cornwall Hotel

We are looking for a friendly, hardworking and enthusiastic Housekeeping Team Member to join our growing team at The Duke of Cornwall Hotel in Plymouth. This is a fantastic opportunity for someone who takes pride in their work, has a great eye for detail and enjoys making a difference to the guest experience. You'll play an important role in ensuring our bedrooms and public areas are clean, comfortable and welcoming, helping us create memorable stays for every guest who walks through our doors.

The Duke of Cornwall Hotel is one of Plymouth’s most iconic and historic hotels, known for its grand Victorian architecture, rich character and warm hospitality. As we prepare to reopen the hotel, this is an exciting opportunity to become part of a new team and help shape the guest experience from the very beginning. With 72 individually designed bedrooms, impressive event spaces and a prominent city-centre location close to Plymouth Hoe, the hotel provides a truly unique place to work and build your hospitality career.

This is an exciting opportunity to join the Duke of Cornwall team and create genuine hospitality for both our guests and colleagues. Dating back to 1863, the Duke is a beautiful and characterful hotel originally built close to Plymouth’s former railway station. The hotel has five impressive event spaces, including our stunning ballroom, where we host a wide range of celebrations and events. Located within walking distance of Plymouth Hoe and the Barbican, the hotel is perfectly placed close to some of the city’s best places to eat, shop and explore.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

Our Benefits

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year
• £12.71 per hour

And much much more!

A DAY IN THE LIFE OF A HOUSEKEEPING TEAM MEMBER AT OUR HOTEL

Your Main Responsibilities Will Include

• Preparing guest bedrooms to a high standard, ensuring every room is clean, comfortable and ready to welcome our guests.
• Making beds, refreshing bathrooms, replenishing guest amenities and paying attention to the little details that make a big difference.
• Keeping corridors, public areas and other hotel spaces clean, tidy and welcoming.
• Working closely with the housekeeping team to ensure bedrooms are ready on time for arriving guests.
• Reporting maintenance issues, damaged items or anything that could affect the guest experience.
• Following cleaning procedures, COSHH guidelines and health and safety standards to maintain a safe working environment.
• Supporting colleagues during busy periods, bringing a positive attitude and a willingness to get stuck in.
• Taking pride in your work and helping create those all-important first impressions that keep guests coming back.

What We Need From You

• To succeed in this role, you will need:
• A positive attitude, a strong work ethic and pride in delivering high standards.
• A keen eye for detail and the ability to spot the little things others might miss.
• Previous housekeeping or cleaning experience would be great, but isn't essential as training can be provided.
• Good time management skills and the ability to work efficiently without compromising quality.
• A reliable team player who is happy to support colleagues when needed.
• A friendly and professional approach when interacting with guests.
• Flexibility to work weekends and bank holidays as required.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .