Housekeeping Supervisor - Rooms & Guest Experience

Hastings Hotels Group; Belfast City District; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Free staff meals

Employee discounts

29 days holiday including birthday

Career progression opportunities

Job summary

Hastings Hotels Group is seeking a Senior Room Attendant for the Grand Central Hotel in Belfast. You will supervise housekeeping cleaners, ensure rooms and corridors meet high standards, and assist guests with service requests.

The role offers a 35-hour week (five shifts in seven, including weekends) with a salary of £24,807 per annum, plus benefits such as staff meals, discounts, and generous holiday entitlement. Training and career development are available.

Qualifications

• Right to Work in the United Kingdom.
• Good command of English language.
• A clean and tidy appearance.
• Excellent attention to detail.
• Ability to work under pressure and as part of a team.
• Educated to GCSE standard or equivalent including English and Maths.

Responsibilities

• Supervise the work of housekeeping cleaners to ensure bedrooms and corridors meet hotel standards.
• Check and replenish floor and trolley stocks as needed; order replacements.
• Train and coach housekeeping staff to perform their roles effectively.
• Carry out a range of housekeeping cleaning activities as required.
• Ensure quality procedures are understood and daily checks are applied.
• Assist guests with hotel service requests and resolve complaints when needed.

Skills

Hospitality

Cleaning Skills

Supervisory Skills

Education

GCSE Standard or equivalent (English & Maths)

Job description

Hastings Hotels Group is seeking a Senior Room Attendant for the Grand Central Hotel in Belfast. You will supervise housekeeping cleaners, ensure rooms and corridors meet high standards, and assist guests with service requests.

The role offers a 35-hour week (five shifts in seven, including weekends) with a salary of £24,807 per annum, plus benefits such as staff meals, discounts, and generous holiday entitlement. Training and career development are available.