Housekeeping Attendant

Hastings Hotels Group; Hastings; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

29 days holiday, plus birthday off

Cash and credit card tips

Employee discounts

Free staff meals

Opportunities for career progression

Job summary

Hastings Hotels Group is seeking a Housekeeping Attendant to join our team in the United Kingdom. You will clean guest rooms and public areas, maintain high cleanliness standards, and support other housekeeping tasks as needed.

The role is based on 28 hours per week over five shifts, including weekends, with a typical 9am–3pm pattern. A competitive salary, 29 days holiday, tips, staff meals, and opportunities for progression are offered.

Qualifications

• GCSE English and Maths (A-C) required.
• Good communication skills and a neat, tidy appearance.
• Detail-oriented and reliable with a positive attitude.

Responsibilities

• Clean and service guest rooms, bathrooms, corridors and public areas to high standards.
• Strip and make beds, vacuum, mop and maintain cleanliness throughout the hotel.
• Use equipment efficiently and report any maintenance needs promptly.
• Safeguard security of guest rooms and stock following company procedures.
• Greet guests and assist with questions or requests as needed.
• Report guest concerns to the Supervisor/Manager in a courteous, timely manner.
• Follow health, safety and hygiene standards to ensure a safe environment.

Skills

Attention to detail

Reliable

Team player

Good English communication

Education

GCSE English & Maths

Job description

Housekeeping Attendant

Hastings Hotels is a family-owned hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are celebrated for delivering exceptional guest experiences and upholding a legacy of excellence across generations.

At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development that aligns with their career ambitions and helps them achieve their goals.

Our housekeeping team plays a key role in ensuring every guest enjoys a comfortable and welcoming stay. We are seeking a reliable, enthusiastic, and detail-focused Housekeeping Attendant to join our talented housekeeping team at the Everglades Hotel. If you have a passion for cleanliness, take pride in making spaces shine, and enjoy delivering excellent services, this is the perfect opportunity for you.

You’ll work 28 hours per week over five shifts, including weekends. Shift hours vary, but typical shift patterns are from 9am-3pm

Who we are looking for:

• Detail-oriented and diligent – You have a sharp eye for cleanliness and take pride in your work.

• Hardworking and reliable – You thrive in a physically demanding, fast-paced role.

• A true team player – You work well with others to maintain a positive and supportive work environment

• Polite and approachable – Always happy to assist guests.

What’s In It for You:

• A competitive salary of £18,782.00 per annum

• 29 days holiday, plus your birthday off

• Cash and credit card tips

• Employee discounts

• Free staff meals

• Opportunities for career progression and development

Hastings Hotels is an Equal Opportunities Employer.

Life more wonderful at Hastings Hotels

About the role

What You’ll Be Doing:

• Cleaning and servicing guest rooms, bathrooms, corridors, and public areas to the highest standards.

• Stripping and making beds, vacuuming, mopping, and ensuring cleanliness in all areas of the hotel areas.

• Using equipment and materials efficiently, promptly reporting any maintenance or equipment issues.

• Safeguarding the security of guest rooms and stock by following procedures and handling lost property in line with company policies.

• Greeting guests when necessary and addressing any questions or requests they may have.

• Reporting guest concerns to the Supervisor/Manager and ensuring that they are addressed with courtesy and efficiency.

• Adhering to health, safety, and hygiene standards to ensure a safe environment for all guests and staff.

About the company

Welcome to Hastings Hotels, a family owned business that owns and operates six hotels in Northern Ireland, offering a range of accommodation including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a stand alone restaurant, and a luxurious spa. But it’s not just about the products; it’s our people who bring the Hastings experience to life. With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded market place.

Required Criteria

• Right to Work in the United Kingdom

• Good Command of English Language

• Must have good communication skills and a clean and tidy appearance

• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths

Desired Criteria

• Previous cleaning experience