Housekeeping Supervisor - Paignton

Rbh Hospitality Management; Paignton; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Discounted room rates

Flexible working

Hourly contract £13.40

Life Insurance

Employee assistance

Refer a Friend

Course Sponsorship

F&B discount

Free meals

Job summary

RBH Hospitality Management operates the Mercure Paignton and ibis Styles Paignton. We are seeking a Housekeeper supervisor who can lead our housekeeping team across both hotels, delivering consistent, high standards of cleanliness and guest care.

You will oversee room and public area cleaning, manage schedules, training, and performance reviews, and ensure health and safety compliance. A flexible, friendly approach is essential to maintain our reputation and guest experiences.

Qualifications

• Experience in a supervisory or management role in housekeeping.
• Strong leadership and team-motivation skills.
• Excellent attention to detail and cleanliness standards.

Responsibilities

• Clean and tidy guest rooms and common areas to high standards.
• Change bed linens, replace towels, restock amenities.
• Report maintenance issues promptly and coordinate with team.
• Plan and schedule shifts, and assist in department checks.
• Train and develop the team; support housekeeping manager.
• Ensure compliance with health, safety and hygiene regulations.

Skills

Leadership

Team management

Attention to detail

Organisational skills

Communication skills

Health & safety knowledge

Job description

Reporting to the Multisite Head Housekeeper, we are looking for someone who enjoys variation and has a flexible approach to their working environment. From cleaning a room, working to ensure our back of house areas are sparkling, or ensuring our public areas are clean and safe. You'll be called upon to complete a wide variety of tasks and jobs within our hotel and it's extremely important that you remain flexible and versatile around these. Although this isn't a full guest facing role, you will still play a vital part in delivering a fantastic guest experience and it's important to remain friendly approachable and the best version of you whenever you come in to contact with one of our guests. Tasks will include : Clean and tidy guest rooms and common areas to the highest standards. Change bed linens, replace towels, and restock amenities. Ensure all surfaces are sanitized and free of dust. Report any maintenance issues or room damages promptly. Collaborate with team members to ensure efficient operations. Completing the daily department checks and room checks Training and developing the team. Assisting the housekeeping manager in running the department, including scheduling, performance reviews and absence management.

• Proven experience in a supervisory or management role within housekeeping, ideally within a hotel with over 100 rooms.
• Strong leadership skills with the ability to motivate and manage a team effectively, fostering a positive and productive work environment
• Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
• Organisational skills to manage schedules, inventory, and administrative tasks efficiently
• Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
• Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
• Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel
  We may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests, and as such to maintain our high standards, we're seeking passionate and dedicated professional to join our team as a Housekeeper in the Mercure and ibis Styles hotels in Paignton.
• At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.
  • Discounted hotel room rates for you and your friends & family
  • An extra day's holiday for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over 1000 per year
  • 13.40 per hour - 40 hour contract
  And much much more!