Housekeeping Supervisor: Lead Team, Elevate Service

The Grand Hotel Leicester; Leicester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Career progression opportunities

On-the-job training and learning平台

Staff incentives

Job summary

The Grand Hotel Leicester by the Unlimited Collection seeks a confident Housekeeping Supervisor dedicated to service excellence. You will report to the Housekeeping Manager, contributing to memorable guest experiences across the hotel.

Responsibilities include leading the housekeeping team, planning cleaning services, managing suppliers and costs, and supporting communications and budgeting for the department. This role emphasizes teamwork, IT familiarity, and strong English language skills.

Qualifications

• Previous cleaning supervisory experience.
• Ability to lead and develop teams.
• Ability to bring the guest experience to life throughout the hotel.
• Willingness to learn and work with IT systems quickly.
• A good command of English is essential, a second language is advantageous.

Responsibilities

• Supporting the Housekeeper on leading the Housekeeping Team, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained.
• Planning, organising and supervising the cleaning services within the property.
• Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget.
• Supporting the Housekeeper on all departmental communications.
• Managing reporting and helping with budgeting for the Housekeeping Team.

Skills

Leadership

Team development

Guest experience

IT systems

English language

Education

Cleaning supervisory experience

Tools

IT systems

Job description

The Grand Hotel Leicester by the Unlimited Collection seeks a confident Housekeeping Supervisor dedicated to service excellence. You will report to the Housekeeping Manager, contributing to memorable guest experiences across the hotel.

Responsibilities include leading the housekeeping team, planning cleaning services, managing suppliers and costs, and supporting communications and budgeting for the department. This role emphasizes teamwork, IT familiarity, and strong English language skills.