Housekeeping Supervisor for Luxury Retreat | Spa Perks

Ardencote; Lye Green; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Spa day on work anniversaries

Staff discounts on stays and spa days

Pension scheme

Free parking

Induction and training programme

Job summary

Ardencote Manor - Hiddenwell, a Luxury Wellness Retreat in the United Kingdom, seeks a detail‑oriented Housekeeping Supervisor to lead a team and maintain the highest standards of cleanliness across bedrooms and public spaces.

You will work closely with Reception and other departments to manage room moves, VIP requests and guest arrivals, while ensuring safety protocols, stock control, and timely communication. This full‑time role offers career progression within a premium hospitality group.

Qualifications

• Experience in housekeeping supervision preferred.
• Ability to lead and motivate staff.
• Strong eye for detail.
• Excellent communication across teams.

Responsibilities

• Supervise Room Attendants, Linen Porters and Public Area Cleaners.
• Inspect guest bedrooms and public areas for cleanliness and presentation.
• Coordinate with Reception and other teams on arrivals, departures and guest requests.
• Keep housekeeping trolleys and cupboards stocked; organise deep cleans and set priorities.
• Monitor guest feedback and take action to maintain standards.
• Train new starters and ensure health & safety and COSHH compliance.
• Record stock checks, audits and maintenance needs with accuracy.

Skills

Leadership

Team management

Attention to detail

Organizational skills

Communication

Job description

Ardencote Manor - Hiddenwell, a Luxury Wellness Retreat in the United Kingdom, seeks a detail‑oriented Housekeeping Supervisor to lead a team and maintain the highest standards of cleanliness across bedrooms and public spaces.

You will work closely with Reception and other departments to manage room moves, VIP requests and guest arrivals, while ensuring safety protocols, stock control, and timely communication. This full‑time role offers career progression within a premium hospitality group.