Housekeeping Supervisor: Elevate Guest Experience

PPHE Hotel Group; Greater London; On-site; GBP 20,000 - 21,000; Full time

Benefits offered by this job

Salary £14.50–£15.50 per hour (based 0

30 days holiday per year

Hotel room discounts

50% F&B discount

Two free meals per day

Wagestream access

Refer a Friend £750

BenefitHub discounts

Gym discounts

Ride to Work

Season ticket loans

Employee Assistance Programme

Rotas two weeks in advance

Uniforms provided & dry cleaning

Annual staff parties

Job summary

Park Plaza is seeking a Housekeeping Supervisor to lead a busy team and uphold our high standards of cleanliness across guest rooms and public areas. You will supervise, mentor and develop the Room Attendants assigned to your section, ensuring smooth shift operation and timely team briefings.

We support your growth with training and provide a clear path to success, plus the opportunity to contribute to memorable guest experiences in a vibrant hotel environment.

Qualifications

• Supervise and develop the Room Attendants assigned to your section.
• Ensure efficient operation on the shift and conduct team briefings.
• Maintain high standards of cleanliness in guest bedrooms and public areas.
• Provide courteous and professional attitude with guests and team members.

Responsibilities

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Skills

Team leadership

Staff mentoring

Guest service

Shift management

Job description

Park Plaza is seeking a Housekeeping Supervisor to lead a busy team and uphold our high standards of cleanliness across guest rooms and public areas. You will supervise, mentor and develop the Room Attendants assigned to your section, ensuring smooth shift operation and timely team briefings.

We support your growth with training and provide a clear path to success, plus the opportunity to contribute to memorable guest experiences in a vibrant hotel environment.