Housekeeping Supervisor — Elevate Guest Experience

PPHE Hotel Group; Greater London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Salary increase with targets (£14.50–£

30 days holiday

Hotel room discounts across Europe

50% F&B discount

Two free meals per day

Wagestream access

Refer a friend bonus £750

BenefitHub discounts

Wellbeing and gym discounts

Ride to Work scheme

Travel season ticket loans

Job summary

Park Plaza Westminster Bridge London is seeking a Housekeeping Supervisor to lead the shift, ensuring high cleanliness standards in guest rooms and public areas. The role includes briefing the team, mentoring Room Attendants, and driving guest-focused service while maintaining professional conduct.

The hotel emphasizes training support, strong values, and a broad benefits package. Successful candidates will manage workload, adapt to guest needs, and uphold Park Plaza’s service excellence.

Responsibilities

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.

Job description

Park Plaza Westminster Bridge London is seeking a Housekeeping Supervisor to lead the shift, ensuring high cleanliness standards in guest rooms and public areas. The role includes briefing the team, mentoring Room Attendants, and driving guest-focused service while maintaining professional conduct.

The hotel emphasizes training support, strong values, and a broad benefits package. Successful candidates will manage workload, adapt to guest needs, and uphold Park Plaza’s service excellence.