Housekeeping Supervisor

The Midland Hotel; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Rejoignez une entreprise dynamique en tant que Housekeeping Supervisor, où vous serez le pilier de l'équipe. Vous travaillerez en étroite collaboration avec le Head Housekeeper pour garantir des expériences mémorables aux clients. Profitez d'avantages tels que des réductions sur les chambres d'hôtel, une reconnaissance au sein de l'entreprise et des programmes de formation continue pour progresser dans votre carrière.

Benefits

Réductions sur les chambres d'hôtel

Programme de reconnaissance

Repas pendant le service

Programme de référence de talents

Célébrations d'équipe

Accès au régime de pension

Formation continue

Qualifications

• Expérience en supervision d'équipe dans un environnement hôtelier.
• Capacité à former de nouveaux membres de l'équipe.
• Personnalité chaleureuse et compétences en communication.

Responsibilities

• Travailler avec le Head Housekeeper pour maintenir les normes de l'hôtel.
• Inspecter les chambres et maintenir les niveaux de stock.
• Motiver et inspirer l'équipe pour dépasser les attentes des clients.

Skills

Leadership

Collaboration

Attention to detail

Job description

Be Yourself– Be a Champion for Your Team – Be Leonardo

As a Housekeeping Supervisor, you’ll be the backbone of the team as you’ll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be creating and distributing room lists to the team, ensuring that the department’s productivity is aligned with targets, and inspiring the team to exceed our guests’ expectations.

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Housekeeping Supervisor, you will:

• Be yourself!
• Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel
• Train new team members: we want everyone to feel confident in their new role!
• Bring your warm personality with you every day as you’ll be collaborating with other departments within the hotel
• Keep an eye on the details: you’ll be inspecting rooms and maintaining stock levels

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertiseat Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!