Housekeeping Supervisor

Leonardo Hotel Southampton; Southampton; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Special room rates

Company-wide recognition vouchers

Talent referral scheme

Thank You Week

Wellbeing calendar

Ongoing training programmes

Job summary

Leonardo Hotel Southampton is seeking a Housekeeping Supervisor to support the Head Housekeeper and lead daily operations, ensuring the Leonardo standard is maintained across the hotel. You’ll act as an ambassador for the hotel, promoting a culture of respect, teamwork and guest satisfaction.

You will train new team members, collaborate with other departments to deliver memorable guest experiences, inspect rooms for quality, and manage stock levels to keep pace with demand.

Qualifications

• Experience in housekeeping supervision preferred.
• Ability to train and mentor new team members.
• Strong attention to detail and standards.
• Excellent teamwork and guest‑facing courtesy.

Responsibilities

• Support Head Housekeeper and oversee daily housekeeping tasks.
• Train new team members and monitor performance.
• Inspect rooms and maintain stock levels.
• Collaborate with other departments to enhance guest experiences.

Skills

Team leadership

Training

Attention to detail

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!The Housekeeping Supervisor will support the strategic initiatives and objectives of the Housekeeping department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.As a Housekeeping Supervisor, you’ll be the backbone of the team as you’ll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be creating and distributing room lists to the team, ensuring that the department’s productivity is aligned with targets, and inspiring the team to exceed our guests’ expectations.If you’re our ideal Housekeeping Supervisor, you will:• Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel• Train new team members: we want everyone to feel confident in their new role!• Bring your warm personality with you every day as you’ll be collaborating with other departments within the hotel• Keep an eye on the details: you’ll be inspecting rooms and maintaining stock levelsSome of the perks our Housekeeping Supervisor could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Housekeeping Supervisor?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!