Housekeeping Supervisor

Old Bank Hotel; Oxford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Meals on duty

50% discount on food in restaurants

Up to £700 recruitment incentive

Employee Assistance Programme with Hos

Pension scheme

Uniform provided

28 days holiday incl. bank holidays (p

Birthday day off

Team awards and prizes

Hospitality Rewards discounts

Job summary

Old Bank Hotel, part of The Oxford Collection, seeks a Housekeeping Supervisor to uphold luxury standards in our centrally located Oxford property. The role involves leading a team to ensure spotless rooms, efficient turnover, and revenue-maximising housekeeping operations across a 40-hour week.

We offer support, training, and development opportunities within our small, privately owned group of luxury hotels and restaurants.

Qualifications

• Thrive on giving guests a memorable experience
• Passionate and knowledgeable about hospitality
• Able to work under pressure
• Effective time management skills
• Enjoy working as part of a team
• High-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Experience in similar, luxury hotels is beneficial, although full training will be provided

Responsibilities

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring smooth and fast turnaround of rooms for resale to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by Head Housekeeper or Deputy Head Housekeeper.

Skills

Guest experience

Hospitality

Teamwork

Time management

Attention to detail

Willingness to learn

Job description

We are looking for a Housekeeping Supervisor to join our team at the beautiful five-star plus Old Bank Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of our team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

The ideal candidate will:

• Thrive on giving guests a memorable experience
• Be passionate and knowledgeable about hospitality
• Be able to work under pressure
• Have effective time management skills
• Enjoy working as part of a team
• Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Experience in similar, luxury hotels is beneficial, although full training will be provided

Housekeeping Supervisor responsibilities:

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re-sale in order to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by Head Housekeeper or Deputy Head Housekeeper.

We offer a sensible shift pattern, across a 40-hour working week (Monday-Sunday rota with 2 days off) with an OTE up to £14.30 per hour, £29,744.00 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• Opportunities to develop within our CompanyA paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.