Housekeeping Supervisor

Theoxfordcollection; Oxford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Meals on duty

50% food discount

Up to 700 recruitment incentive

Employee Assistance Programme

Pension scheme

Uniform provided

28 days holiday per annum (pro-rata)

Birthday day off

Team rewards

Discounts on shopping and GP service

Job summary

The Oxford Collection is seeking a Housekeeping Supervisor for the Old Parsonage Hotel in Oxford. You will oversee housekeeping standards, coordinate room turnover with the Head and Deputy Head Housekeepers, and ensure every room is checked before sale.

The role offers a 40-hour week (Mon-Sun with 2 days off) with a 14.30 GBP per hour target and a yearly salary of 29,744 GBP, plus non-contractual service charge. Part-time hours may be considered.

Qualifications

• A passion for hospitality and guest service.
• Ability to work under pressure and manage time effectively.
• Detail-oriented with a positive can-do attitude.
• Experience in a similar luxury hotel is beneficial; training provided.

Responsibilities

• Maintain the required housekeeping standards in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper to ensure smooth room turnover and maximize revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.

Skills

Guest experience

Hospitality knowledge

Work under pressure

Time management

Teamwork

Attention to detail

Willingness to learn

Job description

We are looking for a Housekeeping Supervisor to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

The ideal candidate will:

• Thrive to give guests a memorable experience
• Be passionate and knowledgeable about hospitality
• Be able to work under pressure
• Have effective time management skills
• Enjoy working as part of a team
• Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Experience in a similar, luxury hotel is beneficial, although full training will be provided

Housekeeping Supervisor responsibilities:

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re-sale in order to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.

We offer a sensible shift pattern, across a 40-hour working week (Monday-Sunday rota with 2 days off) with an OTE up to £14.30 per hour, £29,744.00 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• Opportunities to develop within the Company
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.