Housekeeping Supervisor

Old Parsonage Hotel; Oxford; On-site; GBP 28,000 - 31,500; Full time

Benefits offered by this job

Meals on duty

50% discount on food in our venues

Up to £700 recruitment incentive

Employee Assistance Programme with a(H

Pension scheme

Uniform provided

28 days holiday incl. bank holidays (p

Opportunities to develop within the Co

Birthday day off

Job summary

Old Parsonage Hotel in Oxford is seeking a Housekeeping Supervisor to uphold exceptional cleanliness across our luxury hotel and restaurant sites. You will lead a small team, coordinate with the Head Housekeeper, and ensure rapid, quality room turnarounds for re-sale.

The ideal candidate will be passionate about hospitality, detail-oriented, and able to perform under pressure. Full training provided; part-time hours may also be considered in a 40-hour week.

Qualifications

• We are seeking a candidate with a passion for hospitality and a focus on guest satisfaction.
• Strong attention to detail and the ability to work under pressure.
• Able to work collaboratively within a team and with other departments.

Responsibilities

• Maintain the highest standards of housekeeping across the hotel.
• Communicate with Head and Deputy Head Housekeeper to ensure rapid room turnover and revenue optimization.
• Ensure all rooms are thoroughly inspected before sale to guests.
• Carry out reasonable duties as directed by the Head Housekeeper or Deputy Head Housekeeper.

Skills

Hospitality mindset

Attention to detail

Team player

Customer service

Job description

We are looking for a Housekeeping Supervisor to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

The ideal candidate will:

• Thrive to give guests a memorable experience
• Be passionate and knowledgeable about hospitality
• Be able to work under pressure
• Have effective time management skills
• Enjoy working as part of a team
• Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Experience in a similar, luxury hotel is beneficial, although full training will be provided

Housekeeping Supervisor responsibilities:

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re-sale in order to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.

We offer a sensible shift pattern, across a 40-hour working week (Monday-Sunday rota with 2 days off) with an OTE up to £14.30 per hour, £29,744.00 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• Opportunities to develop within the Company
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.