Housekeeping Supervisor

London Bridge Hospital; London; On-site; GBP 24,000 - 27,000; Full time

Job summary

London Bridge Hospital is seeking a Housekeeping Supervisor to ensure the highest standards of cleanliness and customer service in patient care. The role involves managing housekeeping teams, producing rotas, and maintaining a welcoming environment, directly impacting patient experiences. The hospital offers competitive benefits, including excellent healthcare and pension plans, as well as opportunities for career progression in a supportive, inclusive atmosphere.

Benefits

25 days holiday each year

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Group Life Assurance from day one

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discount for facilities

Flexible health and lifestyle benefits

Discounts with over 800 major retailers

Qualifications

• Experience supervising housekeeping teams within a healthcare environment.
• Ability to communicate clearly with team members and customers.
• Understanding of legislation and regulations including hygiene and health safety.

Responsibilities

• Manage a team and produce weekly rotas.
• Ensure all areas are clean, presentable, and safe for visitors and patients.
• Deliver a high standard of customer service.

Skills

Supervising housekeeping teams

Customer service

Communication

Hygiene and safety regulations

Ability to work under pressure

Job description

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Location : HCA UK Canary Wharf
Shifts : Shift patterns between Monday and Sunday, 6:30am to 10pm

Hours : Full-time – 37.5 hours per week
Salary : £24225 - £26917 annually + excellent benefits (pension, health cover, flexible benefits package plus career development)

Here, every spotless space shows how much we care.

We’re looking for an ambitious Housekeeping Supervisor to join our team and help provide outstanding and high-level customer service to our patients. From managing a team, producing weekly rotas to cleaning private rooms and the public areas everyone enjoys, your team will play a big part in helping us make our hospitals warm and welcoming. We’ll look to you to uphold our high standards by ensuring all areas are clean, presentable, and safe for visitors and patients.

You might find the work familiar, but there is also a shared sense of purpose in delivering a complete patient care experience. That means you can make a special kind of difference to people just when they really need it, whether that’s by ensuring a patient’s room is gleaming before admission, or our communal areas are clean and tidy for visitors, everything you do here will have a direct impact on our patients and their families, reassuring them they’re in the best hands when they’re at their most vulnerable.

Who we’re looking for

We’re looking for a special kind of person to join us. You’ll be both professional and friendly – someone who’s completely focused on customer service, with a can-do attitude. As well as this you’ll:

• have experience supervising housekeeping teams within a similar environment
• be great with people, able to communicate clearly with team members and customers
• have a clear understanding of the importance of legislation and regulations – including hygiene, health and safety, uniform and others
• be completely focused on customer service, with a can-do attitude
• be comfortable working under pressure while maintaining a positive attitude

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Housekeeping Supervisor you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.