Housekeeping Supervisor

The Met Hotel Leeds; Leeds; Presencial; GBP 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted hotel room rates

Birthday leave

Maternity/adoption/shared parental pay

Course Sponsorship

F&B discount at RBH hotels

Refer a Friend scheme

Wagestream pay access

Life Insurance

Employee Assistance Programme

Wellness events & activities

Free meals on duty

Resumo da oferta

RBH Hospitality Management is seeking a Housekeeping Supervisor for The Met Hotel, Leeds, on a 1-year maternity cover contract. You will support the Head Housekeeper, lead a busy team, and ensure rooms and public areas meet exacting standards.

You will guide shifts, train new starters, and liaise with maintenance and front desk to keep operations running smoothly. Competitive benefits and opportunities for development are offered.

Qualificações

• Previous housekeeping supervisory experience preferred.
• A passion for cleanliness, order, and going above and beyond.
• Confident in giving direction and making decisions under pressure.
• Strong organisational skills and ability to stay calm in a busy environment.
• Team-first mindset with ability to lead when needed.

Responsabilidades

• Oversee the housekeeping team and maintain standards across shifts.
• Inspect rooms and public areas to ensure high quality and presentation.
• Step in to assist with room turnover and addressing last-minute issues.
• Train new starters and coach the team to deliver exceptional service.
• Coordinate with maintenance and front desk to ensure smooth operations.
• Identify potential issues such as stock, staffing, or equipment before they arise.
• Model pride, professionalism, and positivity for the team.

Conhecimentos

Housekeeping

Supervisory experience

Attention to detail

Organization

Team leadership

Reliability

Flexibility

Positive attitude

Descrição da oferta de emprego

Maternity Cover Contract (1 year)
JOIN OUR FAMILY

At RBH we believe ourpeople are our biggest assets and understand the value in putting them first.Our approach to diversity in the workplace, health & wellbeing,sustainability and individuality sets us apart from our competitors and is oneof the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry andalways on the lookout for new talent to join us on our journey...

OUR HOTEL

We’re not justrefurbishing The Met — we’re reinventing what it means to stay somewhereunforgettable. Bold, buzzing, and full of character, our iconic Leeds landmarkis being transformed into a place where style isn’t just seen, it’s felt. Fromhead-turning interiors to moments that stick with our guests long aftercheck-out, we’re building something brilliant — and we need people who get thatmagic is made in the details.

That’s where you comein.

We’re on the hunt for a Housekeeping Supervisor with an eye like a hawk,standards sky-high, and a knack for leading a team with energy and purpose. Ifyou're the kind of person who takes pride in perfection, thrives onorganisation, and knows how to bring the best out in others — we’d love to meetyou.

A DAY IN THE LIFE OF AHOUSEKEEPING SUPERVISOR AT THE MET HOTEL, LEEDS

You’ll be the righthand to our Head Housekeeper, helping run the show behind the scenes so thatevery room sparkles, every hallway shines, and every guest walks in thinking “wow.”

Here’s what your dayswill look like:

• Overseethe housekeeping team, guiding, supporting, and keeping standards on pointthroughout the shift
• Checkrooms and public areas with a sharp eye and even sharper standards —quality is everything
• Jumpin where needed — whether that’s turning a room around, calming alast-minute panic, or fixing a cushion that’s gone rogue
• Trainnew starters and coach the team to deliver service that’s consistentlyexcellent (and occasionally jaw-dropping)
• Liaisewith maintenance and front desk to keep things running like clockwork
• Spotissues before they become problems — whether that’s stock levels, staffingneeds, or a squeaky door hinge
• Bea role model for pride, professionalism, and positivity — your team willfollow your lead

WHAT WE NEED FROM YOU

We hire mostly on personality &potential but here are a few of our requirements...

To succeed in the role of HousekeepingSupervisor, you will need the following qualities and skills:

• Previousexperience in a housekeeping role — ideally with some supervisory orteam-leader experience under your belt
• Areal passion for cleanliness, order, and going above and beyond
• Confidenceto give direction, make decisions, and handle challenges without breakinga sweat
• Strongorganisational skills and a cool head in a busy environment
• Ateam-first mindset, but happy to take the reins and run the shift whenneeded
• Physicalstamina to keep up with the pace — because even superheroes break a sweatsometimes
• Reliability,flexibility, and a dash of humour — because work’s better when we enjoy it

WHAT WE OFFER

Why this role?

• Thechance to be part of a team that’s passionate, welcoming, and ready tomake a difference
• Astylish, energetic hotel that’s shaking up the Leeds scene — and you’ll beright at the heart of it
• Fulltraining and development opportunities to help you grow and progress
• Asupportive work environment where your efforts are recognised andappreciated
• Competitivepay and benefits, plus the chance to be part of something truly excitingas The Met transforms into a hotel like no other

You’ll also get accessto a benefits package we believe truly works for our people.

• Discountedhotel room rates for you and your friends & family
• Anadditional days leave for your birthday
• EnhancedMaternity, adoption & shared parental leave
• CourseSponsorship
• 30%F&B discount at RBH hotels
• Refera Friend scheme (earn £250 for each referral up to 5 referrals)
• Wagestream- choose how and when you get paid
• LifeInsurance
• EmployeeAssistance Programme
• Socialand wellness events and activities all year round
• Freemeals on duty saving you over £1000 per year

And much muchmore!

EQUALOPPORTUNITIES

RBH HospitalityManagement is an equal opportunity employer. We believe in hiring a diverseworkforce and sustaining an inclusive, people-first culture. If at any pointthroughout our process you require reasonable adjustments, please [e-mail]

Compensation: Competitive salary