Assistant Housekeeping Manager

Hyatt Place London City East; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Discounted hotel stays

Pension scheme

Career progression opportunities

Meals on duty

Job summary

Hyatt Place London City East is seeking an enthusiastic and driven Assistant Head Housekeeper to join its team. This maternity cover role is an exciting opportunity to develop your leadership career in a vibrant hotel environment, ensuring exceptional cleanliness standards and supporting the housekeeping team.

The ideal candidate will have previous supervisory experience and a commitment to outstanding guest service, with a flexible approach to shifts. A range of benefits is offered, including discounted hotel stays and career progression opportunities.

Qualifications

• Previous experience in a housekeeping supervisory or leadership role.
• Ability to deliver outstanding guest experiences.
• Flexibility to work shifts, including weekends.

Responsibilities

• Support the Head Housekeeper in leading and motivating the team.
• Ensure cleanliness standards are consistently met.
• Assist with rota planning and stock control.

Skills

Leadership and people-management

Attention to detail

Problem-solving skills

Organisational skills

Excellent communication

Job description

We are now looking for an enthusiastic and driven Assistant Head Housekeeper ( Maternity Cover) to join the team at Hyatt Place London City East.

This is an exciting opportunity to develop your leadership career within a vibrant and fast‑paced hotel environment. Working alongside the Head Housekeeper, you will play a key role in ensuring exceptional cleanliness standards, supporting and developing the housekeeping team, and helping to create memorable experiences for our guests.

A DAY IN THE LIFE OF AN ASSISTANT HEAD HOUSEKEEPER

Leading the Team

• Support the Head Housekeeper in leading and motivating the housekeeping team
• Assist with recruitment, induction, training, and ongoing development of team members
• Conduct daily briefings and allocate duties effectively
• Promote a positive, engaged, and high‑performing team culture
• Lead by example, delivering exceptional standards and service

Delivering Exceptional Standards

• Ensure all guest bedrooms, suites, public areas, and back‑of‑house spaces are maintained to the highest standards
• Conduct quality inspections and room checks throughout the day
• Support the team in achieving brand and company cleanliness targets
• Ensure guest requests are handled efficiently and professionally
• Monitor and maintain presentation standards across all hotel areas

Driving Operational Excellence

• Assist with rota planning and labour management to ensure efficient staffing levels
• Support stock control and ordering of housekeeping supplies
• Ensure all housekeeping systems, records, and documentation are maintained accurately
• Work closely with Front Office, Maintenance, and Food & Beverage departments to deliver a seamless guest experience
• Assist in managing external suppliers and contracted services where required

Health, Safety & Compliance

• Ensure compliance with all health and safety procedures
• Promote safe working practices throughout the department
• Support the implementation of company policies and brand standards
• Assist with audits and quality assurance initiatives

WHAT WE NEED FROM YOU

To succeed in this role, you will bring:

• Previous experience within a housekeeping supervisory or leadership role
• A passion for delivering outstanding guest experiences
• Excellent attention to detail and organisational skills
• Strong leadership and people‑management abilities
• A positive, proactive, and hands‑on approach
• The ability to remain calm and effective in a fast‑paced environment
• Good communication and problem‑solving skills
• Flexibility to work shifts, including weekends and bank holidays
• A commitment to maintaining the highest quality and cleanliness standards

WHAT WE OFFER

We know work is just one part of your life, so we've built a benefits package that supports you both professionally and personally:

• Competitive salary
• Discounted hotel stays for you, your friends, and family
• Pension scheme
• Access to RBH's industry‑leading learning and development programmes
• Career progression opportunities across our growing portfolio
• Employee Assistance Programme and wellbeing support
• Recognition and reward initiatives
• Meals on duty

EQUAL OPPORTUNITIES

RBH Hospitality Management is proud to be an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our recruitment process you require reasonable adjustments, please let us know.

Compensation: To be discussed