Housekeeper

Staybridge Suites Newcastle-Admin & General; Newcastle upon Tyne; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discounted hotel room rates

Additional day's holiday for your birthday

Enhanced Maternity and adoption leave

30% F&B discount at RBH hotels

Flexible working arrangements

Social events and activities throughout the year

Job summary

Staybridge Suites Newcastle-Admin & General is hiring a Housekeeper. You will ensure guest rooms and public areas are impeccably clean and welcoming, with responsibilities like changing linens and replenishing amenities. The ideal candidate has a keen eye for detail, strong communication skills, and a positive, can-do attitude. Work in a vibrant team at a Top 30 Best Places to Work in Hospitality. Enjoy benefits including discounted room rates and flexible working arrangements.

Qualifications

• A keen eye for detail and a commitment to high cleanliness standards.
• Strong communication skills to coordinate with other team members.
• The ability to work efficiently under pressure.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming.
• Change linens and make beds, ensuring everything looks inviting.
• Follow health and safety standards to maintain a safe environment.

Skills

Attention to detail

Strong communication skills

Team player

Positive attitude

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Staybridge Suites Newcastle offers relaxing, home-like apartment-style accommodation with all the comforts of home, whether you're staying for a night, a weekend or for an extended business trip. Features include spacious suites with living spaces & fully fitted kitchens, 85 on-site parking spaces, complimentary Wi-Fi, fitness studio, laundry facilities and a 24/7 reception and Pantry. All guests can enjoy our complimentary breakfast buffet with English breakfast and continental choices and mid-week evening socials with drinks and nibbles included, excludes Bank Holidays.

Located just a short walk from Millennium Bridge, Staybridge Suites Newcastle is perfectly positioned for those who want to explore the sights and nightlife of the city. Newcastle Central Station is a twenty-minute walk and the nearest Metro Station, Manors, can be found 5 minutes up the road. The A167 motorway is easily accessible as well as the A1. The nearest airport, Newcastle International Airport is 20 minutes by taxi.

Delegates can book our 14-capacity, boardroom style, Den Meeting Room and have 24-hour access to the Business Centre's services, including click-share, as well as complimentary Wi-Fi.

Newcastle has a fantastic choice of bars and restaurants that can be found along the Quayside. Music fans are a six-minute drive from the Utilitia Arena, a 15-minute walk from the waterfront concert venue, Sage Gateshead, and the Baltic Centre for Contemporary Art.

OUR BENEFITS

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A HOUSEKEEPER AT OUR HOTEL

What you'll be doing...

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

What we need from you

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who’s flexible and willing to help wherever needed to keep things running smoothly.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.