Housekeeping Supervisor

The Wordsworth; Grasmere; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Extra paid holiday

Lead-Inn development program

Paid breaks

50% off food

Job summary

The Wordsworth Inn in Grasmere is seeking a proactive Housekeeping Supervisor to lead the team from day one. You will deputise for the Head Housekeeper, maintain high cleaning standards, and ensure guest areas are welcoming.

Join a food-led operation with 55 bedrooms and a passionate team in a cherished Lake District location. You’ll manage linen stocks, train staff, report maintenance issues promptly, and collaborate with the General Manager to deliver exceptional guest experiences during an

Qualifications

• Strong communication skills required to interact with guests and team.
• Attention to detail essential for room cleaning and public areas.
• Ability to work effectively as part of a team in a hospitality environment.

Responsibilities

• Cleaning rooms to high standards.
• Maintaining welcoming public areas.
• Training new and existing team members.
• Providing updates to the General Manager for seamless operations.

Skills

Strong communication skills

Attention to detail

Team player

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (...that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Wordsworth Inn in Grasmere is preparing to open its doors, and we're looking for enthusiastic individuals to join our team and be part of an exciting new chapter from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation with ambitious plans, located in the heart of Grasmere.

Whatever your role, you'll have the opportunity to contribute to creating exceptional guest experiences and help establish The Wordsworth Inn as a destination known for outstanding hospitality.

If you're passionate about delivering great service, enjoy working as part of a team, and want to be involved in an exciting new opening, we'd love to hear from you.

You’ll Fit Right Inn

As Housekeeping Supervisor, you'll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You'll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines. You'll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members. Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences.

If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you’ll fit right inn...