Housekeeping Supervisor

De Vere Horsley Estate; East Horsley; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Free meals on duty

Leisure Club access

Birthday leave + £20 voucher

Annual 2-night stay with dinner

Colleague rates + 50% F&B discount

28 days holiday (33 with years)

Job summary

De Vere Horsley Estate, a 175-bedroom hotel in East Horsley, is seeking a Housekeeping Supervisor who leads by example to deliver spotless rooms and memorable guest moments. You will check bedrooms daily and guide the team to maintain the highest standards of cleanliness and presentation.

You will manage stock orders, laundry counts and rotas, while inspiring a warm, collaborative culture. The role also includes admin tasks and opportunities for career progression, with excellent benefits such

Qualifications

• Previous experience in a similar role - hotel housekeeping desirable but not essential.
• Exceptional attention to detail, ensuring high standards of cleanliness and presentation.
• Strong communication skills to motivate and inspire a diverse team.
• Excellent organisation and time management to meet operational requirements.

Responsibilities

• Lead by example, fostering a warm culture and building genuine team relationships.
• Support administrative tasks such as stock orders, laundry counts and rotas.

Skills

Housekeeping experience

Attention to detail

Communication skills

Organisation & time management

Job description

Do you have a keen eye for detail and a passion for cleanliness?

Join our team as a Housekeeping Supervisor at De Vere Horsley Estate – a 175 bedroom Hotel in East Horsley.

From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping-related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests

As a Houskeeping Supervisor you will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department,

Your Skills & Experience:

• You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential
• Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel
• Strong communication skills with the ability to motivate and inspire a diverse team
• Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements

The Pay & Benefits:

• £14 per hour
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

De Vere Horsley Estate has 175 bedrooms, 51 meeting and event spaces, a restaurant, 3 bars, gym and swimming pool. It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley place all set within 75 acres of beautiful Surrey parkland. Our team at Horsley Estate hold regular colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes and badminton club.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.