Housekeeping Supervisor

De Vere; Tortworth; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Share of service charge

Free meals on duty

Leisure club access

Birthday day off

Annual 2-night stay with dinner

50% discount on F&B

28 days holiday + 5% annual increases

Apprenticeship and study support

Employee Assistance Programme

Job summary

De Vere Tortwort h Court is seeking a Housekeeping Supervisor to lead and elevate the standard of cleanliness across our 201-bedroom hotel. You will check bedrooms daily and manage the housekeeping team's daily activities to ensure guest comfort and satisfaction.

You will lead by example, fostering a warm, inclusive culture and building genuine relationships with your team. You will also support administrative tasks such as stock orders, laundry counts and rotas to ensure smooth department

Qualifications

• Previous housekeeping experience in a hotel setting is desirable.
• Excellent attention to detail to maintain high cleanliness standards.
• Strong communication skills to motivate and inspire a diverse team.
• Excellent organisation and time management to meet operational requirements.
• Administrative tasks such as stock orders, laundry counts and rotas are part of the role.

Responsibilities

• Check bedrooms daily to ensure guest comfort and satisfaction.
• Lead by example and foster a warm culture within the team.
• Build genuine relationships with team members to create a sense of belonging.
• Support with administrative tasks such as stock orders, laundry counts and rotas.

Skills

Housekeeping experience

Attention to detail

Communication skills

Team leadership

Time management

Job description

Join our team as a Housekeeping Supervisor at De Vere Tortworth Court - a 201 bedroom Hotel in Wotton Under Edge From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping-related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests You will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department

• You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential
• Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel
• Strong communication skills with the ability to motivate and inspire a diverse team
• Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements
• De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Atrium, 2 Restaurants and bars and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and 20 mins from Bristol Parkway station, and commutable by car from Bristol, Cheltenham, Cirencester, Stroud and the southern Cotswolds. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

• From £13.60 to £13.80 per hour, share of the Hotel Service Charge included
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Stream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.