Housekeeping Supervisor

Principal Hayley Hotels; Wotton-under-Edge; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Free meals on duty

Leisure Club access

Birthday day off

£20 love to shop voucher

Annual 2-night stay

Job summary

De Vere Tortworth Court in Wotton-under-Edge is seeking a Housekeeping Supervisor to uphold the high standards of our 201-bedroom hotel. You will lead by example, check bedrooms daily, and address cleaning requirements to ensure guest comfort and satisfaction.

You will motivate a diverse team, manage rotas and stock, and support administrative tasks to keep the department running smoothly. We value warmth, belonging, and professional growth within a supportive environment.

Qualifications

• Hotel housekeeping experience is desirable but not essential.
• Exceptional attention to detail to maintain high cleanliness and presentation.
• Strong communication to motivate a diverse team.
• Excellent organisation to manage rotas and schedules.

Responsibilities

• Check bedrooms daily for cleanliness and fix any issues.
• Lead by example and foster a warm, inclusive team culture.
• Communicate effectively to motivate and inspire the team.
• Plan, prioritise and manage workloads to meet operational needs.

Skills

Experience in a similar role

Attention to detail

Communication skills

Organization and time management

Job description

Join our team as a Housekeeping Supervisor at De Vere Tortworth Court - a 201 bedroom Hotel in Wotton Under Edge From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping-related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests You will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department.

Key Responsibilities & Skills

• You have previous experience in a similar role - Hotel housekeeping experience is desirable, but is not essential
• Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel
• Strong communication skills with the ability to motivate and inspire a diverse team
• Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Atrium, 2 Restaurants and bars and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and 20 mins from Bristol Parkway station, and commutable by car from Bristol, Cheltenham, Cirencester, Stroud and the southern Cotswolds. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Pay & Benefits

• From £13.60 to £13.80 per hour, share of the Hotel Service Charge included
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Stream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.