Housekeeping Supervisor

Hand Picked Hotels; Basingstoke; On-site; GBP 30,000 - 34,000; Part time

Job summary

Hand Picked Hotels is seeking a Housekeeping Supervisor for Audleys Wood Hotel, a luxury country house. The role involves maintaining high cleaning standards, ensuring guest satisfaction, and supporting the Head Housekeeper. Ideal candidates will have housekeeping experience, a friendly demeanor, and a commitment to quality service.

Benefits

Competitive hourly rate plus service charge

Company pension and life assurance

28 days holiday, increasing with service

Career development and training opportunities

Loyalty awards and retail discounts

Qualifications

• Experience in housekeeping or cleaning, both solo and in teams.
• Pride in work and high standards.
• Enthusiastic and flexible attitude.

Responsibilities

• Ensure guest bedrooms are clean and maintained to high standards.
• Support in creating a home-like experience for guests.
• Cover for the Head Housekeeper during absences.

Skills

Housekeeping or cleaning experience

High standards

Friendly manner

Enthusiastic attitude

Ability to deliver personalized experiences

Job description

Join to apply for the Housekeeping Supervisor role at Hand Picked Hotels.

About Hand Picked Hotels

Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats, each selected for their uniqueness. Architecturally distinctive and quintessentially British, each hotel offers an exceptional location, from Scotland to the Channel Islands, with breathtaking views of countryside, beaches, and woodlands. Our team ensures every guest has a memorable experience, encouraging repeat visits.

Founded in 2001 by Julia Hands MBE, the brand values family and community, individuality, care, aiming higher, and delighting guests, providing a hand-picked experience for all.

Job Details

We are recruiting for a Housekeeping Supervisor at Audleys Wood Hotel, part of Hand Picked Hotels.

Audleys Wood Hotel is a 4-star, AA awarded, 68-bedroom country house hotel set in stunning woodlands and private grounds, featuring a 2 AA Rosette restaurant and various event spaces, making it a popular wedding venue.

Responsibilities

1. Ensure guest bedrooms are clean and maintained to high standards, creating a positive first impression.
2. Support in creating a home-like experience, replenishing towels and toiletries.
3. Cover for the Head Housekeeper during absences.
4. Maintain attention to detail in public areas and rooms.
5. Set up tea, coffee, and amenities, including for furry guests.
6. Check rooms and support colleagues as needed.
7. Be inspired, have fun, and be part of our team.

Candidate Requirements

1. Housekeeping or cleaning experience, comfortable working solo and in teams.
2. High standards and pride in work.
3. Friendly, welcoming manner to ensure guest satisfaction.
4. Enthusiastic, flexible, and responsible attitude.
5. Ability to deliver high-quality, personalized guest experiences.

Benefits

1. Competitive hourly rate of £14.82 plus service charge.
2. Part-time, 30 hours/week, 4 days out of 7, including weekends.
3. Company pension, life assurance, employee assistance, sickness scheme.
4. 28 days holiday, increasing with service.
5. Career development and training opportunities.
6. Loyalty awards, retail discounts, and wellbeing programs.
7. Inclusive and diverse team environment.

Additional Information

Hand Picked Hotels is an equal opportunities employer. Candidates must be eligible to work in the UK.