Housekeeping Supervisor

Aberdeen; Aberdeen City; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Meals on Duty

Food & Beverage Discounts

Employee Discount Rates

Long Service Incentives

Refer a Friend Scheme

Employee Assistance Programme

Job summary

Mercure Aberdeen Caledonian Hotel is seeking a motivated and experienced Housekeeping Supervisor to oversee our housekeeping operations and lead a dedicated team to maintain the highest cleanliness standards across guest rooms and public areas.

The role includes training, inspections, and collaboration with other departments, with a 16 hour contract. Enjoy perks such as free meals on duty, restaurant and bar discounts, and exclusive Accor portfolio rates for staff and family.

Responsibilities

• Oversee daily housekeeping operations and ensure tasks are completed efficiently.
• Train and supervise housekeeping staff, providing guidance and feedback.
• Maintain cleanliness in guest rooms, public areas, and back-of-house areas.
• Conduct regular inspections to ensure cleanliness and maintenance standards.
• Handle guest requests and complaints promptly and professionally.
• Coordinate with other hotel departments for smooth operations.
• Monitor inventory of housekeeping supplies and equipment.
• Enforce hotel policies and procedures related to housekeeping.
• Assist in recruiting, hiring, and onboarding new housekeeping staff.

Job description

Mercure Aberdeen Caledonian is an elegant Victorian hotel in the city centre, overlooking Union Terrace Gardens.

Job Description

We are seeking a motivated and experienced Housekeeping Supervisor to oversee and support our housekeeping operations at the Mercure Aberdeen Caledonian Hotel. The ideal candidate will have a strong attention to detail, excellent organisational skills, and the ability to lead a team effectively.
You will be responsible for maintaining cleanliness throughout the hotel, training and supervising housekeeping staff, and ensuring that guest rooms and public areas are kept to the highest standards while working closely with the Head Housekeeper.

16 Hour Contract

More about the role:

• Oversee daily housekeeping operations and ensure that all tasks are completed in a timely and efficient manner.
• Train and supervise housekeeping staff, providing guidance, feedback, and support as needed.
• Maintain cleanliness and orderliness in guest rooms, public areas, and back-of-house areas.
• Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness and maintenance standards.
• Handle guest requests and complaints promptly and professionally, taking appropriate action to resolve any issues.
• Coordinate with other hotel departments to ensure smooth and efficient operations.
• Monitor and maintain inventory levels of housekeeping supplies and equipment.
• Implement and enforce hotel policies and procedures related to housekeeping.
• Assist in recruiting, hiring, and onboarding new housekeeping team members.
• If you are ready to join a dynamic team committed to providing exceptional service, we would love to hear from you.
• Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.