Housekeeping Room Attendant

New Bath Hotel and Spa; Matlock Bath CP; Remote; GBP 16,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Excellent on-going support, training &

28 days holiday including Bank Holiday

Stakeholder Pension entitlement

Discounted hotel room rates for you,朋友

On-going incentives and rewards

Job summary

New Bath Hotel & Spa in Matlock Bath is seeking a dedicated Housekeeper to maintain high standards of cleanliness across bedrooms and public areas. The role involves supporting the team, ensuring immaculate room setups and responding to guest needs with a friendly approach.

Applicants should show a strong work ethic, attention to detail, and reliability in a fast-paced hotel environment. Full-time role with competitive salary and opportunities for training.

Qualifications

• Demonstrates high standards of cleanliness and hygiene.
• Works well as part of a team and independently.
• Maintains great attention to detail in bedroom setup and public areas.

Responsibilities

• Ensure cleanliness in bedrooms, corridors, function rooms and public areas.
• Assist in daily cleaning of assigned rooms and bathrooms to high standards.
• Report maintenance issues and follow up on repairs.
• Be proactive with guests to enhance satisfaction and resolve concerns.

Skills

Excellent cleanliness standards

Team player

Work under pressure

Courteous & welcoming

Job description

Who are we
New Bath Hotel & Spa is a beautiful 54-bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido. Established in 1934, this unique lido is supplied by mineral-rich spring water from the nearby mountainside, ensuring a natural and chemical-free swimming experience.

Role Responsibilities
The successful candidate will have a hard working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.

• To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
• You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
• Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
• You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
• You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
• Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
• Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
• To complete any other reasonable tasks as requested by your Line Manager.

Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:

• Display excellent standards of cleanliness
• Be a team player, by supporting your colleagues
• Work well under pressure
• Be courteous and welcoming to all guests you meet

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards