Hotel Housekeeping Attendant - 28 Days Holiday, Training

Focus Hotels Management Limited; Matlock; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Training and development

28 days holiday including Bank Holiday

Pension entitlement

Discounted hotel room rates

Incentives and rewards

Job summary

New Bath Hotel & Spa in Matlock Bath is seeking a dedicated Housekeeping team member. You will uphold the highest standards of cleanliness in bedrooms, corridors, function rooms and public areas, supporting the daily cleaning of rooms and public spaces, and reporting any maintenance issues for prompt resolution.

You will interact with guests professionally, store lost property securely, and comply with health and safety training and procedures as directed by your Line Manager.

Qualifications

• Maintain high standards of cleanliness in all areas including bedrooms, corridors, and public spaces.
• Assist the Head/Assistant Housekeeper with daily cleaning of rooms and bathrooms.
• Report maintenance issues and follow up as needed.
• Attend all HS, Fire and Food Safety training as directed by Line Manager.
• Adhere to Health and Safety at Work Act and safe working practices.

Responsibilities

• Ensure standards of cleanliness, hygiene and tidiness across all areas.
• Support daily cleaning of assigned rooms and public spaces.
• Report maintenance faults and follow up for repairs.
• Maintain positive guest interactions and anticipate needs.
• Log and secure guest property and handle complaints when possible.
• Complete any other tasks assigned by Line Manager.

Skills

Attention to detail

Team player

Work well under pressure

Guest service mindset

Tools

Cleaning equipment handling

Job description

New Bath Hotel & Spa in Matlock Bath is seeking a dedicated Housekeeping team member. You will uphold the highest standards of cleanliness in bedrooms, corridors, function rooms and public areas, supporting the daily cleaning of rooms and public spaces, and reporting any maintenance issues for prompt resolution.

You will interact with guests professionally, store lost property securely, and comply with health and safety training and procedures as directed by your Line Manager.