Housekeeping Room Attendant

Accor Hotels; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Housekeeping Room Attendant to join their team. This role is essential in ensuring guests enjoy a pristine and welcoming environment during their stay. You'll be responsible for maintaining high cleanliness standards, responding to guest needs, and contributing to a positive atmosphere. If you have a warm personality and a passion for customer service, this opportunity offers a chance to thrive in a dynamic hotel setting, making a difference in guests' experiences every day.

Qualifications

• Previous housekeeping experience in a hotel or similar setting preferred.
• Basic English language skills to communicate with guests and team members.

Responsibilities

• Clean and maintain assigned guest rooms to the highest standards.
• Respond promptly and professionally to guest requests and concerns.
• Collaborate with housekeeping team members for efficient operations.

Skills

Customer Service

Attention to Detail

Organizational Skills

Teamwork

Time Management

Education

High School Diploma

Job description

Company Description

Raffles Istanbul is a luxury hotel located in the heart of Istanbul, offering an exceptional blend of contemporary design, Turkish hospitality, and world-class service. Situated in the vibrant Zorlu Center, the hotel provides breathtaking views of the Bosphorus and the city skyline. Raffles Istanbul features elegantly designed rooms and suites, award-winning restaurants, a renowned spa, and state-of-the-art event spaces. The hotel is known for its personalized services, including the legendary Raffles Butler service, ensuring an unforgettable experience for guests. Whether for business or leisure, Raffles Istanbul delivers a unique and sophisticated stay in one of the world's most dynamic cities.

Job Description

Join our team as a Housekeeping Room Attendant at our prestigious hotel in İstanbul, Turkey! We're looking for a detail-oriented and customer-focused individual to ensure our guests enjoy a clean, comfortable, and memorable stay.

• Clean and maintain assigned guest rooms to the highest standards of cleanliness and presentation
• Respond promptly and professionally to guest requests and concerns
• Restock room supplies, including toiletries, linens, and amenities
• Inspect rooms for maintenance issues and report them to the appropriate department
• Collaborate with other housekeeping team members to ensure efficient operations
• Follow proper safety and sanitation procedures
• Maintain the confidentiality and security of guest information and belongings
• Assist in deep cleaning projects and special assignments as needed
• Contribute to a positive work environment by demonstrating a friendly and helpful attitude

Qualifications

• Warm and caring personality with a genuine desire to provide excellent customer service
• Previous housekeeping experience in a hotel or similar setting preferred
• Excellent attention to detail and strong organizational skills
• Ability to work efficiently and manage time effectively
• Flexibility to work various shifts, including mornings, evenings, weekends, and holidays
• Physical ability to perform tasks involving standing, walking, kneeling, pushing, pulling, and lifting
• Basic English language skills to communicate with guests and team members
• Turkish language skills preferred
• Strong work ethic and ability to work well under pressure
• Team player with a positive attitude and willingness to contribute to a collaborative work environment
• Commitment to maintaining high standards of cleanliness and hygiene
• Ability to multitask and prioritize duties in a fast-paced environment