Housekeeping Porter

Fairmont Hotels & Resorts; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxurious hotel in London seeks a meticulous Housekeeping Porter to assist in maintaining high cleanliness standards and guest satisfaction. The role offers a dynamic and rewarding environment, where your attention to detail will be crucial to create memorable experiences for guests. Competitive salary, annual bonus, and various premium benefits are provided.

Benefits

Competitive salary and annual bonus of £1,300

Employee Benefit Card – Discounted rates at Accor properties worldwide

Free Stays in the UK or Ireland (4 nights/year)

Complimentary Meals While on Duty

Exceptional Training and Development Opportunities

Global Growth Opportunities

Social Events and Activities

Qualifications

• Previous experience in a similar role within a luxury hotel environment.
• Physically fit and able to handle the demands of a fast-paced, hands-on role.
• Fluent in English; additional languages are an asset.

Responsibilities

• Help keep guest rooms, public areas, and staff areas clean and tidy.
• Deliver items like towels, toiletries, and bedding to guest rooms.
• Collect dirty linens and take them to the laundry.

Skills

Attention to detail

Communication skills

Team-oriented

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are seeking a meticulous and service-oriented Housekeeping Porter to join our exceptional housekeeping team at Sofitel London St James. As a Housekeeping Porter, you will be maintaining our exacting standards of cleanliness and ensuring our guests' satisfaction. Your attention to detail will contribute significantly to the creation of lasting memories for our esteemed guests.

Key Responsibilities

• Help keep guest rooms, public areas, and staff areas clean and tidy.

• Deliver items like towels, toiletries, and bedding to guest rooms when requested.

• Collect dirty linens and take them to the laundry; restock clean items where needed.

• Empty rubbish bins and replace liners to keep areas fresh and clean.

• Report any broken or damaged items in rooms or public spaces.

• Handle lost and found items properly, following hotel procedures.

• Make sure housekeeping trolleys are fully stocked with supplies and organised.

• Follow all safety, hygiene, and security rules to keep everyone safe.

Qualifications

• Previous experience in a similar role within a luxury hotel environment.

• Strong attention to detail with a commitment to maintaining high standards.

• Physically fit and able to handle the demands of a fast-paced, hands-on role.

• Excellent communication skills and a proactive, team-oriented attitude.

• Flexibility to work varied shifts, including weekends and bank holidays.

• Good understanding of cleaning procedures and products.

• Fluent in English; additional languages are an asset.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive salary andanannual bonus of £1.300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team.

Let your passion shine, visitcareers.accor.com