Housekeeping Porter

21c Museum Hotels; London; On-site; GBP 23,000 - 30,000; Full time

Job summary

Join a leading luxury hotel as a Housekeeping Porter, where you will ensure impeccable cleanliness and guest satisfaction within our esteemed establishment. Your meticulous nature and ability to work in a fast-paced environment will contribute significantly to creating memorable experiences for our guests. Enjoy a competitive salary, benefits, and exceptional training opportunities.

Benefits

Competitive salary and annual bonus

Employee Benefit Card

Free Stays in the UK or Ireland

Complimentary Meals While on Duty

Special Rates in F&B, Rooms & Spa

Exceptional training and development opportunities

Global growth opportunities

Qualifications

• Previous experience in a similar role within a luxury hotel environment.
• Physically fit for a hands-on role.
• Fluent in English; additional languages are an asset.

Responsibilities

• Maintain high standards of cleanliness in guest rooms and public areas.
• Deliver items and collect laundry as needed.
• Follow safety and hygiene protocols.

Skills

Attention to detail

Communication skills

Team-oriented attitude

Flexibility

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specializes in transforming stays into enchanting tales. We take pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our workplace culture values diversity, encourages professional growth, and recognizes individual contributions, ensuring each team member feels appreciated and empowered. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are seeking a meticulous and service-oriented Housekeeping Porter to join our exceptional housekeeping team at Sofitel London St James. As a Housekeeping Porter, you will maintain our high standards of cleanliness and ensure guest satisfaction. Your attention to detail will contribute significantly to creating lasting memories for our esteemed guests.

Key Responsibilities

• Help keep guest rooms, public areas, and staff areas clean and tidy.
• Deliver items like towels, toiletries, and bedding to guest rooms when requested.
• Collect dirty linens and take them to the laundry; restock clean items where needed.
• Empty rubbish bins and replace liners to keep areas fresh and clean.
• Report any broken or damaged items in rooms or public spaces.
• Handle lost and found items properly, following hotel procedures.
• Make sure housekeeping trolleys are fully stocked with supplies and organized.
• Follow all safety, hygiene, and security rules to keep everyone safe.

Qualifications

• Previous experience in a similar role within a luxury hotel environment.
• Strong attention to detail with a commitment to maintaining high standards.
• Physically fit and able to handle the demands of a fast-paced, hands-on role.
• Excellent communication skills and a proactive, team-oriented attitude.
• Flexibility to work varied shifts, including weekends and bank holidays.
• Good understanding of cleaning procedures and products.
• Fluent in English; additional languages are an asset.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive salary and an annual bonus of £1,300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be part of the largest hospitality group in Europe.
• Exceptional training and development opportunities through our apprenticeship program.
• Global growth opportunities.
• Employee Assistance Program with 24/7 GP access – Your well-being is our priority.
• Social events and activities.

Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards, and development opportunities. We also offer wellbeing initiatives, including apps with content to help you feel your best. Join us and thrive both personally and as part of a supportive, inclusive team.

Let your passion shine. Visit careers.accor.com