Housekeeping Porter

FAIRMONT; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Rejoignez une entreprise de luxe renommée à Londres en tant que Housekeeping Porter, où vous contribuerez à l'expérience mémorable de nos clients par votre attention au détail. Offrant un environnement de travail dynamique avec une variété d'avantages et d'opportunités de développement, cette position est idéale pour ceux qui aspirent à exceller dans l'hospitalité.

Benefits

Competitive salary

Employee Benefit Card

Free Stays in the UK or Ireland

Complimentary Meals While on Duty

Special Rates in F&B, Rooms & Spa

Exceptional Training Opportunities

Global Growth Opportunities

Employee Assistance Program

Social Events and Activities

Qualifications

• Expérience antérieure en tant que concierge dans un environnement d'hôtel de luxe.
• Flexible pour travailler en équipe et sur différents quarts.
• Compréhension des procédures de nettoyage.

Responsibilities

• Maintenir les normes de propreté dans les chambres et les espaces communs.
• Livrer des articles aux chambres sur demande.
• Rapporter les objets perdus et trouvés.

Skills

Attention to detail

Communication skills

Team-oriented

Education

Experience in luxury hotel environment

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are seeking a meticulous and service-oriented Housekeeping Porter to join our exceptional housekeeping team at Sofitel London St James. As a Housekeeping Porter, you will be maintaining our exacting standards of cleanliness and ensuring our guests' satisfaction. Your attention to detail will contribute significantly to the creation of lasting memories for our esteemed guests.

Key Responsibilities

• Help keep guest rooms, public areas, and staff areas clean and tidy.
• Deliver items like towels, toiletries, and bedding to guest rooms when requested.
• Collect dirty linens and take them to the laundry; restock clean items where needed.
• Empty rubbish bins and replace liners to keep areas fresh and clean.
• Report any broken or damaged items in rooms or public spaces.
• Handle lost and found items properly, following hotel procedures.
• Make sure housekeeping trolleys are fully stocked with supplies and organised.
• Follow all safety, hygiene, and security rules to keep everyone safe.

Qualifications

• Previous experience in a similar role within a luxury hotel environment.
• Strong attention to detail with a commitment to maintaining high standards.
• Physically fit and able to handle the demands of a fast-paced, hands-on role.
• Excellent communication skills and a proactive, team-oriented attitude.
• Flexibility to work varied shifts, including weekends and bank holidays.
• Good understanding of cleaning procedures and products.
• Fluent in English; additional languages are an asset.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive salary and an annual bonus of £1,300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards, and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com