Housekeeping Porter

SeeMe Hired Ltd; Enniskillen; On-site; GBP 18,000 - 21,000; Full time

Job summary

Lough Erne Resort in Enniskillen is seeking a Housekeeping Porter to help maintain cleanliness of public areas, back-of-house spaces and guest floors. You will assist in delivering linens, removing rubbish and supporting the housekeeping team.

This role requires physical stamina, attention to detail and the ability to work independently or as part of a team. Training will be provided, and you may be asked to cover weekends and holidays.

Qualifications

• Previous housekeeping or porter experience preferred but not required.
• Strong attention to detail and cleanliness.
• Good communication and ability to interact with guests and staff.
• Physical stamina to perform repetitive tasks and lift items.
• Flexible availability, including weekends.

Responsibilities

• Public Area Maintenance: Clean and maintain lobby, hallways, elevators and restrooms.
• Guest Floor Maintenance: Assist with delivery of linens and removal of rubbish on guest floors.
• Back-of-House Support: Maintain cleanliness in staff areas and stock closets.
• Waste Management: Collect and dispose of rubbish and recycling.
• Guest Interaction: Greet guests politely and respond to requests.
• Safety and Compliance: Follow health and safety guidelines and report issues.
• Additional Duties: Assist with special projects and deep cleaning as directed.

Job description

Housekeeping Porter

The Housekeeping Porter is responsible for maintaining the cleanliness and organisation of public areas, back-of-house spaces, and guest floors in our facility. This role plays a crucial part in ensuring a clean, safe, and welcoming environment for our guests and staff. The Housekeeping Porter will assist in the delivery of linens, removal of rubbish, and any other duties as assigned by the Housekeeping Manager.

About the role

The Housekeeping Porter is responsible for maintaining the cleanliness and organisation of public areas, back-of-house spaces, and guest floors in our facility. This role plays a crucial part in ensuring a clean, safe, and welcoming environment for our guests and staff. The Housekeeping Porter will assist in the delivery of linens, removal of rubbish, and any other duties as assigned by the Housekeeping Manager.

Key Responsibilities:

• Public Area Maintenance:


• Clean and maintain the lobby, hallways, elevators, restrooms, and other public areas.


• Ensure all public areas are kept free from debris, dust, and other cleanliness issues.


• Polish and clean mirrors, windows, and light fixtures in public spaces.


• Guest Floor Maintenance:


• Assist housekeeping staff with the removal of linens, rubbish, and recycling from guest floors.


• Deliver fresh linens, towels, and other supplies to housekeeping carts and storage areas.


• Monitor and report any maintenance issues such as burnt-out light bulbs, broken fixtures, or leaks.


• Back-of-House Support:


• Maintain cleanliness in back-of-house areas including staff restrooms, canteen, and storage areas.


• Organise and stock housekeeping closets and carts with necessary supplies.


• Assist in the transportation of large cleaning equipment and supplies to and from storage areas.


• Waste Management:


• Collect and properly dispose of all rubbish and recycling from public areas, guest floors, and back-of-house spaces.


• Ensure waste bins are cleaned, sanitised, and well-maintained.


• Guest Interaction:


• Greet guests in a friendly and courteous manner when encountered in public spaces.


• Respond promptly to guest requests and escal…


• Safety and Compliance:


• Follow all health and safety regulations and procedures.


• Use cleaning chemicals and equipment in accordance with safety guidelines.


• Report any unsafe conditions or equipment malfunctions to the Housekeeping Manager.


• Additional Duties:


• Assist with special projects as directed by the Housekeeping Manager.


• Participate in deep cleaning projects as needed.


• Perform other related duties as assigned.

Experience

• Previous experience in a housekeeping or porter role is preferred but not essential as full training will be given.


• Strong attention to detail and commitment to maintaining high cleanliness standards.


• Ability to work independently and as part of a team.


• Good communication skills and the ability to interact with guests and staff courteously.


• Physical stamina to perform repetitive tasks and lift heavy objects as needed.


• Flexible availability, including weekends and holidays.

Working Conditions:

• Physical demands include standing, walking, bending, lifting, and moving objects throughout the shift.


• May be required to work in varying temperatures and noise levels depending on the location within the facility.


• May involve exposure to cleaning chemicals and equipment.

About the company

Winner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star hotel in Enniskillen, the gateway to North West Ireland. Nestled on a 600 acre peninsula with spectacular views of the Fermanagh Lakelands and The Faldo Course, it's clear to see why Lough Erne Resort is renowned as one of the finest 5 Star hotels Northern Ireland has to offer.