Housekeeping Manager

LGH Hotels Management Limited; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dynamic Hotel Housekeeping Manager to lead their housekeeping team. In this pivotal role, you will ensure the highest standards of cleanliness and guest service throughout the hotel. Your responsibilities will include managing daily operations, supervising staff, and implementing effective housekeeping policies. This position requires strong leadership and organizational skills, as well as a commitment to delivering exceptional guest experiences. If you are passionate about maintaining high standards and leading a dedicated team, this opportunity is perfect for you.

Qualifications

• Proven experience in hotel housekeeping management or supervisory roles.
• Strong leadership skills to motivate and guide the team.

Responsibilities

• Oversee housekeeping team and ensure high standards of cleanliness.
• Develop housekeeping policies and manage schedules effectively.

Skills

Leadership

Organizational Skills

Communication Skills

Attention to Detail

Education

Experience in Hotel Housekeeping Management

Tools

Inventory Management Systems

Job description

We are seeking an experienced and dynamic Hotel Housekeeping Manager to lead our housekeeping team and maintain the high standards of cleanliness and guest service in our hotel.

As the Hotel Housekeeping Manager, you will be responsible for managing the day-to-day operations of the housekeeping department, including supervising the housekeeping team, managing schedules, conducting training, and ensuring that all guest rooms and public areas are cleaned to the highest standards.

Key Responsibilities:

1. Manage and oversee the housekeeping team, including conducting performance evaluations, providing coaching and feedback, and overseeing training and development.
2. Ensure that all guest rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness and hygiene.
3. Develop and implement housekeeping policies and procedures to ensure consistency and quality of service.
4. Manage schedules, assign tasks, and ensure that all housekeeping duties are completed on time and to a high standard.
5. Monitor and control housekeeping expenses, including labor and supply costs.
6. Maintain inventory of housekeeping supplies and equipment and ordering replacements as needed.
7. Respond promptly to guest requests and complaints and take appropriate action to resolve issues.

Ideal Candidate

1. Experience in a hotel housekeeping management or supervisor role.
2. Strong leadership and management skills, with the ability to motivate and inspire a team.
3. Excellent organizational skills and attention to detail.
4. Strong communication skills, with the ability to communicate effectively with guests, team members, and senior management.
5. Knowledge of cleaning techniques and housekeeping standards.
6. Familiarity with inventory management and budgeting.
7. Ability to work flexible hours, including evenings, weekends, and holidays.

If you are a passionate and experienced Hotel Housekeeping Manager with a proven track record of delivering exceptional guest service and leading high-performing teams, we want to hear from you. Apply now to join our team and help us maintain the highest standards of cleanliness and guest service in our hotel.