Housekeeping Attendant - Spa and Wellness

Fairmont Hotels & Resorts; Knutsford; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Exclusive Discounts

Colleague restaurant

Training and development opportunities

Competitive salary

28 days of holiday including public holidays

1-5 days service award based on length of service

Special rates for colleagues and friends & family

Job summary

Fairmont Hotels & Resorts is seeking a Spa and Wellness - Housekeeping Attendant in Knutsford, North-West England. Responsibilities include maintaining impeccable cleanliness of the spa, replenishing supplies, and ensuring a luxury experience for guests.

A successful candidate will have at least 1 year of experience in housekeeping, a strong attention to detail, and the ability to contribute positively to a cohesive team. Enjoy the benefits of working in a unique culture, competitive salary, and opportunities for training and development.

Qualifications

• Minimum 1 year of housekeeping or cleaning experience, ideally in a luxury hotel.
• Strong eye for detail and pride in delivering exceptional standards.
• Understanding of cleaning techniques, hygiene standards, and room presentation.
• Awareness of UK health & safety regulations, including COSHH (training available).
• Ability to work both independently and collaboratively.
• Strong organisational and prioritisation skills.
• Courteous, professional, and guest-focused approach.
• Ability to meet the physical demands of the role.
• Genuine enthusiasm for luxury service and creating memorable guest experiences.

Responsibilities

• Maintain exceptional presentation and cleanliness of the spa.
• Replenish towels, linens, and guest supplies with accuracy and consistency.
• Follow all cleaning procedures, including deep cleaning schedules.
• Identify and report maintenance concerns promptly.
• Handle guest belongings with respect and professionalism.
• Respond warmly and professionally to guest requests.
• Adhere to hygiene, COSHH, and manual-handling regulations.
• Participate in briefings and ongoing training.
• Support accurate handling of lost-and-found items.
• Contribute to a respectful and positive team environment.
• Uphold grooming, communication, and service expectations.

Skills

Housekeeping experience

Attention to detail

Cleaning techniques knowledge

Health & Safety awareness

Teamwork

Independent work capability

Time management

Professionalism

Physical capability

Passion for hospitality

Job description

Location

On-site in Knutsford, Cheshire, North-West England (not remote)

Your Purpose

To cultivate a pristine, calming, and luxurious atmosphere that embodies the heritage and elegance of Fairmont Cheshire, The Mere. As a Spa and Wellness - Housekeeping Attendant, you play a vital role in ensuring every aspect of our Spa is flawlessly presented, spotless and thoughtfully detailed. Through precision, pride, and a commitment to excellence, you help create the signature Fairmont experience.

Job Description

• Impeccable Cleanliness — Maintain exceptional presentation and cleanliness of the spa
• Linen & Supply Care — Replenish towels, linens, and guest supplies with accuracy and consistency
• Cleaning Standards — Follow all cleaning procedures, including deep- cleaning schedules and Fairmont brand standards
• Maintenance Reporting — Identify and report maintenance concerns promptly
• Guest Privacy — Handle guest belongings with absolute respect, discretion, and professionalism
• Guest Interaction — Respond warmly and professionally to guest requests with a guest-first mindset
• Health & Safety Compliance — Adhere to hygiene, COSHH, and manual-handling regulations
• Daily Briefings — Participate in briefings and ongoing training to maintain service excellence
• Lost & Found — Support accurate, confidential handling of lost-and-found items
• Team Culture — Contribute to a respectful, positive, and supportive team environment
• Fairmont Standards — Uphold Fairmont grooming, communication, and service expectations at all times

Qualifications

• Experience — Minimum 1 year of housekeeping or cleaning experience, ideally in a luxury hotel
• Attention to Detail — Strong eye for detail and pride in delivering exceptional standards
• Cleaning Knowledge — Understanding of cleaning techniques, hygiene standards, and room presentation
• Health & Safety — Awareness of UK health & safety regulations, including COSHH (training available)
• Teamwork & Independence — Ability to work both independently and collaboratively
• Time Management — Strong organisational and prioritisation skills
• Professionalism — Courteous, professional, and guest-focused approach
• Physical Capability — Ability to meet the physical demands of the role
• Passion for Hospitality — Genuine enthusiasm for luxury service and creating memorable guest experiences

Benefits

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people