Colleague Dining Assistant

AccorHotel; Knutsford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounts on stays (Fairmont Cheshire,

Friends and family rates across Accor

20% off food and beverage in on-site R

Job summary

Fairmont Cheshire, The Mere in Knutsford, Cheshire, North-West England is seeking a Hospitality Colleague to uphold 5-star safety and hygiene standards in the colleague dining and changing areas. The role includes cleaning, stocking essentials, and supporting back‑of‑house operations.

You will work rotating shifts, liaise with the kitchen, and ensure cleanliness across areas while attending Health and Safety COSHH and Manual Handling training.

Qualifications

• Previous experience in the Hospitality Industry is desirable but not essential.
• Intermediate communication skills, both written & verbal.
• Able to work well under pressure in fast-paced and changing environment
• Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
• Willing to work on rotating shifts including public holidays
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.

Responsibilities

• Monitor the colleague dining and changing area to ensure they are clean and tidy at all times.
• Liaise with the kitchen team to ensure colleague food items are replenished in a timely manner.
• Replenish stock items e.g. deodorants, tissues, sanitary items, within colleague changing areas to ensure a constant supply for staff.
• Maintain high standards of cleanliness and hygiene in all areas.
• Comply with Health and Safety regulations, especially COSHH and Manual Handling, and attend all provided training sessions
• Empty bins, clear and sort refuse according to hotel policy, and maintain cleanliness of refuse areas
• Support cleaning efforts during peak periods in back-of-house areas
• Ensure personal hygiene and grooming standards are consistently met

Skills

Intermediate communication skills

Under pressure

Organizational skills

Rotating shifts

Interpersonal skills

Job description

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West's most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont's world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To carry out all required duties within the colleague dining, changing rooms and all related areas to ensure 5-star safety and hygiene standards are maintained.

Job Description

• Monitor the colleague dining and changing area to ensure they are clean and tidy at all times.
• Liaise with the kitchen team to ensure colleague food items are replenished in a timely manner.
• Replenish stock items e.g. deodorants, tissues, sanitary items, within colleague changing areas to ensure a constant supply for staff.
• Maintain high standards of cleanliness and hygiene in all areas.
• Comply with Health and Safety regulations, especially COSHH and Manual Handling, and attend all provided training sessions
• Empty bins, clear and sort refuse according to hotel policy, and maintain cleanliness of refuse areas
• Support cleaning efforts during peak periods in back-of-house areas
• Ensure personal hygiene and grooming standards are consistently met

Please note that we believe in flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues

Qualifications

• Previous experience in the Hospitality Industry is desirable but not essential.
• Intermediate communication skills, both written & verbal.
• Able to work well under pressure in fast-paced and changing environment
• Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
• Willing to work on rotating shifts including public holidays
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.

Additional Information

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people