Housekeeping Attendant

Aimbridge Hospitality; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hospitality brand in Birmingham is seeking a Housekeeping Attendant to ensure guest comfort and cleanliness. Responsibilities include cleaning bedrooms and bathrooms, adhering to health and safety regulations, and delivering exceptional service to guests. Ideal candidates will have an eye for detail, strong time management skills, and a passion for creating a positive guest experience. This role offers several industry-leading benefits, including hotel discounts and flexible working opportunities.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Flexible working opportunities

Paid breaks

Live-in accommodation available

Career and lifestyle breaks

Qualifications

• Essential to have a keen eye for detail for maintaining cleanliness.
• Must manage time effectively to clean all rooms within deadlines.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Provide exceptional welcome to guests and ensure their comfort.
• Clean guest bedrooms and bathrooms thoroughly.
• Comply with health and safety regulations.

Skills

Attention to detail

Time management skills

Communication skills

Passion for guest experience

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24 / 7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Flexible working opportunities
• Company sick pay - Giving you piece of mind when you need it the most
• Minimum of 30 days holiday
• Staff meals on duty
• Paid breaks
• Starting salary above national minimum wage
• Live-in accommodation available
• Access to hotel gym facilities
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of…

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.