Housekeeping Attendant

SeeMeHired.com; Antrim; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a prestigious family-owned hotel group in Northern Ireland as a Housekeeping Attendant. This role offers a wonderful opportunity to work in a dynamic environment where your contributions are valued. You will ensure that all areas of the hotel are impeccably cleaned to provide guests with an exceptional experience. The ideal candidate will possess strong customer service skills and a keen attention to detail. With flexible hours and comprehensive training provided, this position is perfect for those looking to grow within the hospitality industry. Enjoy a range of benefits while being part of a supportive team.

Benefits

Free staff meals

Employee discounts

Opportunities for career progression

Training provided

Qualifications

• Previous experience in housekeeping is a plus, but not essential.
• Full training will be provided by the Housekeeping Team.

Responsibilities

• Clean and service bedrooms, bathrooms, and public areas of the hotel.
• Maintain security of bedrooms and stock, reporting any breaches.
• Comply with health, safety, and hygiene policies and procedures.

Skills

Exceptional Customer Service Skills

Cleaning Skills

General Housekeeping Skills

Public Area Cleaning Skills

Bedroom Cleaning Skills

Education

GCSE standard or equivalent

Job description

Housekeeping Attendant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Ballygally Castle Hotel.

Under the leadership of our Executive Head Housekeeper, Margaret Wilson, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

Hours vary and you need to flexible to work a variety of shifts including days, evenings, and weekends.

The rate of pay ranges from £9 to £12.25 per hour depending on your age.

We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. Further details about our employee benefits here.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

About the role

To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.

• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.

• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.

• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.

• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.

• Greeting guests and responding to their queries

• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.

• To comply with all health, safety and hygiene policies and procedures.

• Any other duties as required by management.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

About the company

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a professional appearance.

Desired Criteria

• Educated to GCSE standard or the equivalent with grades A-C in English and Maths.
• Prior experience in professional cleaning or housekeeping

Skills you'll need

• Exceptional Customer Service Skills
• Cleaning Skills
• General Housekeeping Skills
• Public Area Cleaning Skills
• Bedroom Cleaning Skills