Housekeeping Attendant

Hastings Hotels, Northern Ireland; Derry/Londonderry; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a family-owned luxury hotel group where your contributions matter! As a member of the housekeeping team, you will ensure that all areas of the hotel are cleaned to perfection, creating a welcoming environment for guests. This role offers the chance to develop your skills in hospitality while working alongside a friendly team. With flexible hours and opportunities for career progression, this position is perfect for those looking to grow in the hospitality industry. Experience the joy of making guests feel at home in a renowned establishment that values its staff and their development.

Benefits

Free staff meals

Employee discounts

Opportunities for career progression and development

Qualifications

• Previous cleaning experience is desired but not essential.
• Good command of the English language and communication skills are necessary.

Responsibilities

• Clean and service bedrooms, bathrooms, and public areas to maintain high standards.
• Work effectively with colleagues to ensure a harmonious working environment.

Skills

Hospitality

Communication Skills

Education

GCSE standard or equivalent with grades A-C in English and Maths

Job description

Job Description

Location: Prehen Rd

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Everglades Hotel. Under the leadership of our Executive Head Housekeeper, Soulef Bounaaja, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm - with later hours at the weekend. The rate of pay ranges from £9.00ph-£12.25ph depending on age.

We offer a range of benefits including free staff meals, employee discounts and opportunities for career progression and development. Further details about our employee benefits here.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html.

Hastings Hotels is an Equal Opportunities Employer.

About The Role

To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.

• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
• Greeting guests and responding to their queries.
• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
• To comply with all health, safety and hygiene policies and procedures.
• Any other duties as required by management.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

Skills Needed

Hospitality

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.

Desired Criteria

• Previous cleaning experience

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a clean and tidy appearance.
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

Closing Date: Friday 2nd May, 2025

Contract Type: fulltime

Salary: From £9.00 Hourly to £12.25 Hourly