Housekeeper - Elderly Care

Hampshire Hospitals NHS Foundation Trust; Winchester; On-site; GBP 19,000 - 23,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking a dedicated Housekeeper to support the Mount Ward team in Winchester. The role involves assisting with meals, ward stock, basic cleaning, bed making, and collaborating with clinical staff to support patient care.

We are looking for a positive, caring attitude and strong team spirit. A friendly, motivated environment is provided with respect for all team members.

Qualifications

• Good Basic Education and reliable basic literacy and numeracy.
• Excellent communication and teamwork abilities.
• Ability to maintain confidentiality.

Responsibilities

• Welcome patients to the ward in a friendly, professional manner.
• Provide accurate and timely information to patients regarding ward routines.
• Report damaged equipment and required maintenance repairs.
• Serve meals and assist with menu choices.
• Arrange, co-ordinate and collect additional food as requested.
• Manage and store ward food supplies.
• Order non-clinical supplies.
• Unpack stocks and rotate stock to ensure availability.
• Liaise with Supplies and other departments on deficits.

Skills

Good Communication skills

Education

Good Basic Education

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

Full Time/Part Time /School Hours

An exciting opportunity has arisen for a Housekeeper to support the team across the The mount Ward. The successful candidate will contribute to patient care by supporting meal ordering, maintaining stock on the ward, some cleaning tasks and assisting with making beds, amongst several other important tasks whilst working alongside the clinical teams.

We are looking for a positive, kind and caring attitude and excellent team spirit. In return we offer a friendly, motivated and caring environment, where all members of our team are respected and valued.

Main duties of the job

• Welcome patients to the ward in a friendly, professional manner. Orientating them and their families to the ward and hospital where necessary.
• Provide accurate and timely information to patients regarding ward routines i.e. visiting times, mealtimes
• Report any damaged equipment and required maintenance repairs
• Serving meals and assisting in ensuring patients receive appropriate food
• Assist patients in the completion of menu choices
• Arrange, co-ordinate and collect additional food as requested by the patient.
• Be responsible for the management and storage of ward food supplies
• Order non-clinical supplies where necessary.
• Unpack stocks and supplies.
• Rotate stock to ensure usage of supplies
• Ensure regular stock items are available for use and liaise with Supplies and other departments should deficits in supplies occur and also report it to the Nurse in Charge.
• Answer telephone where required. Support ward team by helping with tasks to enhance patient care i.e. collection of laundry, pharmacy, etc.

• Ensuring the bed space is prepared for the arrival of a new admission to the ward i.e. checking the area is clean, rubbish removed etc.
• Support completion of Friends and Family cards on discharge.
• Check all fridge temperatures daily and record.
• Assist nursing staff with patients who require 1-1 supervision
• Undertake patient moving and handling training to be able to assist nursing staff in an emergency situation

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Good Basic Education

• Good Basic Education

Good Communication skills

Essential criteria

• Able to maintain confidentiality at all times

Ability to work under pressure

Essential criteria

• Able to be flexible with working

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360‑degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.

Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.

Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.

Important Information About Your Application

English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.

Pre-Employment Checks and Probation

Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.

Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.

Tackling Climate Change:

Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search