Housekeeper | Customer-Focused Cleaning Pro

Anchor; Ipswich; On-site; GBP 18,000 - 24,000; Full time

Job summary

Anchor in Ipswich is seeking a reliable cleaning assistant to maintain clean, pleasant and safe environments for residents and staff. You will follow health and safety procedures, use cleaning products correctly, and contribute to a hygienic living or communal space.

The role requires strong time management, empathetic customer service, and the ability to work both independently and as part of a team. UK right to work is assumed for applicants.

Qualifications

• Customer service NVQ2; desirable experience in cleaning.
• Safe use of cleaning products.
• Knowledge of cleaning procedures and equipment (e.g. carpet cleaners).
• Understanding of data protection, confidentiality and safeguarding.
• Health & safety knowledge including COSHH.

Responsibilities

• Ensure location is clean, pleasant and safe for customers in home or communal areas.
• Ensure cleaning products are used effectively, with instructions followed and health & safety procedures observed.

Skills

Well organized

Interpersonal skills

Team work

Time management

Education

Customer service NVQ2

Job description

Anchor in Ipswich is seeking a reliable cleaning assistant to maintain clean, pleasant and safe environments for residents and staff. You will follow health and safety procedures, use cleaning products correctly, and contribute to a hygienic living or communal space.

The role requires strong time management, empathetic customer service, and the ability to work both independently and as part of a team. UK right to work is assumed for applicants.