Housekeeper

Anchor Hanover Group; Peterborough; Sur place; GBP 12 000 - 17 000; Temps partiel

Résumé du poste

Anchor Hanover Group is seeking a part‑time cleaner for 30 hours per week. You will ensure homes and communal areas are clean, safe, and welcoming while following health and safety procedures for cleaning products and equipment.

The role requires good time management, strong interpersonal skills, empathy, and the ability to work both alone and as part of a team, prioritising customer needs.

Qualifications

• NVQ2 in customer service or equivalent is required.
• Previous cleaning experience desirable.
• Knowledge of safe use of cleaning products and equipment.

Responsabilités

• Ensure location is clean, pleasant and safe for customers in their home or communal areas.
• Follow health and safety procedures when using cleaning products and equipment.

Connaissances

Well organized

Time management

Interpersonal skills

Empathy

Teamwork

Customer needs prioritization

Formation

NVQ2 in Customer Service

Description du poste

30 hours per week.

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.