Housekeeping & Safety Specialist (Customer Care)

Anchor; Kettering; On-site; GBP 12,000 - 18,000; Full time

Job summary

Anchor is seeking a cleaning assistant to ensure the location is clean, pleasant and safe for customers in their home environment or communal areas. You will follow health and safety procedures and use cleaning products correctly.

Responsibilities include maintaining cleanliness, adhering to COSHH, and working as part of a supportive team to meet customer needs while protecting vulnerable adults' data and privacy as required by policy.

Qualifications

• Customer service NVQ2. Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Responsibilities

• Maintain clean, pleasant and safe location for customers.
• Follow health and safety procedures and use cleaning products correctly.

Skills

Organizational skills

Interpersonal skills

Team work

Prioritisation

Education

NVQ level 2 Customer Service

Tools

Cleaning equipment

Job description

Anchor is seeking a cleaning assistant to ensure the location is clean, pleasant and safe for customers in their home environment or communal areas. You will follow health and safety procedures and use cleaning products correctly.

Responsibilities include maintaining cleanliness, adhering to COSHH, and working as part of a supportive team to meet customer needs while protecting vulnerable adults' data and privacy as required by policy.