Housekeeper

The Kingslodge Inn; North East; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Birthday leave

Lead-Inn development program

Paid breaks

50% food discount

Stay £1 in Jan–Mar

1/3 off room bookings

£50 same-day bookings

15% off bed and breakfast for loved

24/7 confidential support

Tronc (tips)

Give-inn back scheme

Award-winning employer

Job summary

Inn Collection Group seeks a Housekeeper for The Kingslodge Inn in Durham, delivering clean, comfortable rooms and welcoming public areas. You’ll support maintenance reporting, restocking, and safety compliance to ensure memorable guest stays.

The role emphasizes reliability, attention to detail, and a passion for keeping spaces pristine in a busy hospitality setting.

Qualifications

• Previous housekeeping experience preferred.
• Strong attention to detail and cleanliness.
• Reliable and able to work under pressure.

Responsibilities

• Clean rooms to high standards and refresh public areas.
• Report maintenance issues promptly and restock supplies.
• Follow safety guidelines and contribute to guest comfort.

Skills

Housekeeping

Cleaning

Attention to detail

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Combine the best of city living with the relaxed atmosphere of the countryside at this cosy inn in Durham. Surrounded by the peaceful woodland of Flass Vale, it’s hard to believe The Kingslodge Inn is just a ten-minute stroll from the heart of historic Durham with its UNESCO World Heritage Site of Durham Cathedral and adjoining Castle, t’s a hidden gem that combines serene surroundings with easy access to the city’s rich history and vibrant atmosphere.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*